Marriott Marquis Houston Guest Reviews
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|0.6 miles from Houston centre|
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Jeff Sun, 9 August 2020
Disliked: Upcharges for pool use. Staff was very friendly, but the seating process around the pool area was a little disorganised and confusing.
Genesis Sat, 8 August 2020
Liked: I liked the view to the pool.. also your staff was very kind the gentlemen who checked us in had very good customer service his name was Amir he was very helpful.
Disliked: You guys over charge for everything wasn?t worth the money For the hotel . Only thing I enjoyed was the pool and drinks.
Katy Sat, 8 August 2020
Brich Fri, 7 August 2020
The worst stay ever !
Disliked: The staff was rude and racist . Gave me a dirty room. Over heard staff talking about the guest in a negative light . And this place was very unorganized . Extra charges and fees were expensive . Charged me extra with total cost of 500 dollars for one night . Ridiculous!!!! Charged me 50 dollars for one drink and a burger. And before paying the staff at the bar by the pool snatcher my debit card from me . Verrrry rude staff! DO NOT GO HERE!
Latawnya Thu, 6 August 2020
Amazing stay the pool area...
Liked: Staff was awesome... We will return!
Disliked: Didn't like the fact we couldn't stay longer
Michael Wed, 5 August 2020
Terrible, miserable, a waste of...
Liked: The lazy river was warm. There were plenty of towels in the bath.
Disliked: To begin with, I could not seem to make any requests or adjustments with the front desk ahead of time, via booking.com or through the hotel. The room was not clean, the windows had obviously had someone have sex against them (by the hand- and other prints), the shower leaked, there was a two-inch gap between the door and the floor (so you could hear EVERYONE in the hotel), the pool area was overcrowded, the in-room dining had no good options for gluten free (celiac), and when I tried to work with the front desk to get something I could eat (remove tortilla) and expressed my concerns, they still sent up food with gluten (breaded potatoes) and I ended up getting sick because of it. Everything had an upcharge: valet was 50$, it was 6$ extra to bring food to the room, and the pool deck was pay-to-stay with varied pricing depending on where you wanted to sit. Overall, a horrible experience.
Donai Tue, 4 August 2020
Elizaberh Tue, 4 August 2020
Liked: The pool
Disliked: Rooms were plain and renting a room with 2 beds only 2 adults can stay when it should take 4 people and room was small. It wasnt all what we thought it was going to be like.
Mauricio Sun, 2 August 2020
I wouldn?t recommend too stay...
Liked: Pool and view outside was great
Disliked: I didn?t like they charge me twice and they said they didn?t know why to fix it with my bank and also didn?t like the fact I was there with friends and family and there was a fight outside there pool nobody came fix the issue after 8 min when there was kids around 2 men fighting
Marquita Sun, 2 August 2020
Beautiful, I will come again...