The elevator and coffe issues...

Liked: My Room was beautiful and spacious. Fresh towels every day was a nice touch.
Disliked: The coffee pot in the lobby did not work easily or quickly. The elevator was a disaster!!! We were stuck on it every time we used it. The door would NOT open in a normal way. We had to push the HELP button every time.

drawbacks minor,beautiful facility and very...

Liked: ambiance was old world. flowers on tables in library, bar area with lovely table cloths .Staff there 24/7nicely decorated with light furniture showing of dark wood that surrounds you and beautiful stained glass windows.
Disliked: they had coffee and tea was available 24/7 however the coffee machine was terrible and took forever. They have small elevator to get to upper floors which did not work well and after you get over the panic of door not opening someone would come to get the door to reline itself, Both should be replaced.

Very good

Very good

Very enjoyable

Liked: Breakfast was fantastic.
Disliked: All was good.

Exceptional

Superb

Good

Liked: Loved the bar. The bartender was awesome and gave us all a tour. He made great drinks . The morning server from Alabama wAs super overwhelmed with the amount of tables he had but he was AWESOME and handled it well. Loved the dining rooms and fireplaces. Loved the chapel stained glass. Bathroom was exceptional in room. Liked that the fireplaces were going.
Disliked: The front foyer should not have random cheap furniture The check in area and front foyer was kind of seedy.. It was not a good first impression. Rooms should also have better furnishings on top floor. A suggestion would be to go to an estate sale and get furniture and change reception set up. Also maybe some period music as you enter. The kind of guests that stay here are looking for those small details.

Exceptional