I didn't stay!

Disliked: Booked room on Bookings.com, my usual booking agency. When I arrived at the property they did not have my reservation. Since rooms at the property were available on many booking sites it was obvious the property does not keep up with it's website, which means it does not show rooms that are available or unavailable in a timely manner. They did not get back to bookings.com to tell them there was no rooms. Shameful and time wasting.

It was a pleasant stay...

Liked: For a very old and rebuilt mansion the rooms were pretty nice. The staff was pleasant and cared about doing a good job. The breakfast food was great.
Disliked: They need to dust some of the old trim work on occasion. Also if I book a room for four people they should make sure there are towels and toilettetries for four people.

Good

Liked: The room I finally got was excellent
Disliked: The initial room was undone and looked like it had just been vacated

Exceptional

Liked: Location and size of room.

Exceptional

Liked: Beautiful historic building with amazing spaces.

Breath taking

Liked: Amenities, bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the surrounding neighborhood
Disliked: Room service never serviced our room even though we requested it

Exceptional

Liked: What a great find near Carnegie Mellon. My daughter and I went to visit CMU for a college visit. The Mansion is incredible and the Breakfast we had in the morning was very reasonably priced and tasted great. The service we had at breakfast was incredible.
Disliked: I wouldnt say I didnt like this this, but it is not the most ADA accessible (which was not an issue for me). We had to carry our luggage up a bunch of stairs, but given how old the building is (but in incredible shape), I am not sure that those who have difficulty with stairs will fare. But other than that, the place was amazing!

Lovely property

Liked: We stayed for one night before seeing a Fall Out Boy concert, and I loved it. It is a beautiful property. Right off the street. But I didn’t hear a sound all night. The rooms were comfortable and very pretty. The woman at the front desk I spoke to when I checked in, was very friendly. Everything was clean. Normally I would think the price is kind of high for one night, but I thought it was fair for how beautiful it is. Breakfast was affordable and very good. Check out was effortless. And parking was free which is incredibly important to me because most people are going to have to use their car when they are traveling.