Mandarin Oriental Hyde Park

Amazing team and attention. Fenomenal...

Liked: Close to Hyde Park, Harrods and many restaurants
Disliked: It feels a bit pricey for the size of the room. 1,200 would be fair price.

We left the hotel unhappy...

Very good

Poor

Disliked: ⸻We arrived at 10:30 PM and were placed in an attic room with a slanted ceiling, a tiny window, and a strong musty smell — completely unacceptable. I asked to be moved, and we waited in the lobby for over an hour. The second room, again in the attic, tiny window, didn’t smell musty but was heavily perfumed, clearly to mask dampness — equally unsuitable due to my allergy. I was told I could open the window for fresh air, which felt like an ironic suggestion.After speaking with the manager and expressing my intention to leave the hotel, we were finally given a suitable room with proper ventilation and no odor. By that time, it was very late at night and we were completely exhausted.This was definitely not the experience I expected from a hotel of this category — especially at this price point.

Exceptional

Superb

Exceptional

Exceptional

Liked: Alll perfect

Exceptional