Malmaison Birmingham Guest Reviews
Write a review
Write a review
Helen B, Sheffield, visiting Utilita Arena Birmingham Tue, 13 June 2023
Liked: Large, clean room which was ready when we arrived so we were able to check in early. Great position - near the railway, the Utilita Arena and the canal.
Paolo C, Rugby
Staff very courteous; hotel was central to train station, city centre and to Birmingham Symphony Hall; would use again ; best wishes to all the staff .
Liked: Very central; very comfortable bed.
michael johnson, winsor
room was smelly breakfast was the worst iv ever had and the waitress made a pass at me.
Disliked: terrible
Daniel Sun, 17 August 2025
Excellent location, decent experience love...
Liked: Excellent location next to the mailbox, near the bull ring and some good bars.
Disliked: Felt a little second class having booked through booking but I understand business.
Rachel Sun, 17 August 2025
Exceptional
Kim Sat, 16 August 2025
Fantastic location and great staff
Liked: It is in a great spot, central for everything in the city centre. But it is alsi in a nice spot being attached to the mailbox where there are some decent restuarants and bars.
Disliked: I feel its a touch tired, i used to stay here when it first opened and it had the wow factor. Now its lost is sparkle. The bar area ised to be a real destination place in birmingham now it just look tacky.
Lynette Sat, 16 August 2025
Nice, modern hotel
Liked: Comfortable, modern rooms.Good location. Very clean.
Disliked: Cost us £27 to park overnight, I feel this should be included when staying over.
Imtaz Sat, 16 August 2025
Bad
Stefan Sat, 16 August 2025
Good
Reese100 Sat, 16 August 2025
Enjoyed my stay at Malmaison
Liked: The thing I like most is the signature scent throughout the hotel. Also the bright and quirky decor and dim lighting.Bed was comfy and room was spotless.Really enjoyed my time at Malmaison as per usual.
Disliked: Air conditioning could be better.Late night room service was great, but food ordered from the late night room service menu wasn't very good.
Neil Fri, 15 August 2025
Superb
Sukhwinder Fri, 15 August 2025
Overall good experience staying at...
Paul Thu, 14 August 2025
Exceptional