Malmaison Birmingham

Liked: Large, clean room which was ready when we arrived so we were able to check in early. Great position - near the railway, the Utilita Arena and the canal.

Staff very courteous; hotel was central to train station, city centre and to Birmingham Symphony Hall; would use again ; best wishes to all the staff .

Liked: Very central; very comfortable bed.

room was smelly breakfast was the worst iv ever had and the waitress made a pass at me.

Disliked: terrible

Well worth it.

Liked: Every staff member was super friendly and helpful. A special mention goes to the bar (manager?) on the evening of the 6th of July who remained incredibly composed despite a very rude customer trying to cause trouble (and mixed some fantastic cocktails for us). Everything was clean and the room was a lot bigger than expected.
Disliked: The only negative is a minor design flaw. I was woken numerous times by bedroom doors seeming to slam and put it down to inconsiderate fellow guests. However, when I left the room in the morning, I realised it is simply impossible to close the doors quietly. Even allowing for them being fire doors, I wish they weren't so loud as I'm a very light sleeper!

Exceptional

Superb

Good location needs an update

Liked: Good location great staff
Disliked: Bathroom dirty, mould and woke up by room service several times

Passable

Disliked: Room wasn't ready for our 12pm arrival and when we did get a room, someone was already in it. Which led for a very uncomfortable encounter, walking in on a strange man. The manager did give me a 50% discount but I wouldn't stay here again.

Exceptional

Exceptional

Very good

A dark and dated property!...

Liked: Dark dingy hotel! Exorbitant breakfast price - no a la carte menu!