MainStay Suites Chicago Hoffman Estates

Very good

Liked: I Love the staff and everything was excellent accept the toilet not working properly we had to keep plugging it but we did get offered another room but my husband said he fix the toilet so we stayed but the toilet needed to be properly fix plugging didn't work but we definitely enjoyed our peace and relaxed and we will continue being loyal customers.
Disliked: Toilet didn't work properly

It was very relaxing

Liked: Every thing

Bad

Bad

It was very bad

Liked: They are people who live there not very friendly they scared my children to death but the staff aren’t nice

Very dirty, 6/10 in our...

Liked: It was close to an event we were attending.
Disliked: I have a list of multiple issues we had while we stayed. Very dirty rooms, clothes from previous guests left behind in rooms.

Very good

Staff has been very accommodating

Liked: Location and friendly staff
Disliked: The noisy guests above my room waking me up during the night every night since they moved in

Very good