Receptionist Kat and the onduty...

Liked: Needs to install electric plugs in the room
Disliked: It’s unsanitary to put coffee maker in the toilet area ! It’s disgusting!

Lives up to the name...

Liked: The highly thematic room we had was amazing and novel, but a little less comfortable than the less thematic room we moved to, which had a great view, sunlight and great design overall. Staff were great all around, the food and drinks are great at the steak house, and the pool + hot tubs with a view are the icing on the cake.
Disliked: The Yahoo room on the lower/sub-basement type floors felt dark and didn't have great lighting.

Exceptional

Liked: Jungle room was amazing especially the shower.

EXCELLENT - would 100% return...

Liked: The service at the cafe was excellent. The room was unique and fun - definitely most everything about it fit the "Pioneer America" theme. The pool was the best hotel pool my daughter had ever experienced, especially with the two jacuzzis and the size of the the main pool. In addition, the horses that were in the field across from our rooms on the morning we left were a great bonus. My daughter got to feed them and we got some fabulous photos with the mountain background of that.
Disliked: We liked everything A LOT, but there were two particular things we could see be improved, specifically In our room. At night the outside lights came through our door window a little too brightly, because we only had blinds, which made it harder to fall asleep. An option for a pull down blackout shade would have been fabulous. In addition, every time we moved in our bed, even a little bit, it shook the side table lamps because the bed and side tables appeared to be connected, making a rattling sound, that also made it a bit more challenging to get to sleep. Not sure how to improve the bed/sidetable & lamp situation, but wanted to bring this to your attention. Thanks so much.

Exceptional

Superb

Liked: The room looked really beautiful! So much so that the pictures didn't do the room, justice! The room and the theme of it were so cool that I literally felt like I was a princess in a castle! I loved it!

Exceptional

Liked: Ground are so unique

Love it here! Been coming...

Liked: It’s the perfect get a way!

Relaxing

Liked: Love the pool and the staff and facilities were lovely
Disliked: Our bed was not very comfortable and the shower was clogged