MADE Hotel

Comfortable, Welcoming and Boutique; in...

Liked: The hotel was aesthetically pleasing and the staff were really friendly - when we checked in we'd just missed the complimentary wine period, but were given some anyway, which was a lovely surprise after a long journey! The bed was super comfortable and the complimentary toiletries in the room were lush.
Disliked: The bathroom door needs to be looked at - I fully closed it whilst having a shower and found myself stuck in there. We prised it open in the end, but it needs a more substantial handle! Also, the signage on the outside of the building could be clearer.

Stay here - it’s a...

Liked: This hotel is incredible! The location is excellent, less than a ten-minute walk from Penn Station. The rooms are stylish, not your standard cookie-cutter hotel look. They are gorgeous with very comfortable beds and luxurious showers. They were also quiet and had a good view.The staff was wonderful, we were celebrating a birthday and they left a nice note and a sweet treat for the birthday girl, which was so incredibly thoughtful. They were also very accommodating. We arrived early to drop off our bags, but they let us check into one room early which gave us a chance to freshen up before heading out on the town. We also requested to have the rooms on the same floor, and they gave us neighboring rooms - above and beyond!
Disliked: Nothing, this is one of the best hotel experiences I’ve had.

The location is unbeatable—just steps...

Liked: The location is unbeatable—just steps from the city’s most iconic attractions. The space is impeccably clean, and the service is top-notch. A special shoutout to Nihed, whose warmth and attentiveness truly made the experience unforgettable
Disliked: everything were perfect

I would stay here again

Liked: Friendly, great location
Disliked: Rooms a bit dark

Superb

Still waiting for the view.

Liked: Location was ideal. Easy walking to the major sites of interest. Surprisingly quiet for its place in New York city. Loved the toiletries and shower. Happy hour was a nice touch.
Disliked: I booked this hotel due to its advertisement of a rooftop bar and terrace. We stayed 2 nights, and on both nights, the rooftop terrace was booked out for private events. So we never saw a city view. The lifts have very dim lighting, so had to use the torch on my phone to select our floor. The lounge area seemed to be more of an Internet cafe with all chairs taken by people using phones and laptops. No tea or coffee making facilities in the room, but this was provided by a barista in the lounge, but nowhere to sit and drink it in comfort. Disclaimer:- We are in our sixties and, although well travelled, have never been to New York before or even entered a hotel in the city. This place definitely has a young vibe to it, and it seems to be working for them.

Very good

Super stay, great location and...

Liked: Great location
Disliked: The lady at the bar was very unfriendly and clearly didn’t like her job

Very good

Liked: Very friendly staff. Great location. Very good breakfasts. Super comfortable bed.
Disliked: Outside patio used by others when supposedly for guests only. Tatty , eg cigarette butts in plant pots. On at least four occasions, Good Behaviour bar/lobby bar given over to private events!