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Macdonald Portal Hotel Golf and Spa eeee - 0808 164 1025
Macdonald Portal Hotel Golf and Spa, Cobblers Cross Lane, Tarporley -0808 164 1025
Area: Oakmere - Tarporley
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BOOK ONLINE OR CALL - 0808 164 1025
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (269 Ratings)
0.5 miles from Tarporley centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Located within the Cheshire countryside The Macdonald Portal Hotel is 10 miles from Chester. It offers 3 golf courses an indoor pool a spa and an award-winning restaurant. Rooms at The Macdonald Portal Hotel Golf & Spa feature spacious bathrooms with baths and walk-in showers. They also have flat-screen TVs and WiFi access. The spa center has a sauna salt and ice rooms and a wide range of beauty treatments. There is an air-conditioned gym and one of the golf courses is of Championship standard. Ranulf Restaurant serves traditional cuisine and has an emphasis on organic food. The Lounge Bar brews fresh coffee and has a light snack menu. Oulton Park Race Circuit which hosts events such as the British Touring Cars and British Superbikes is only 2 miles away. Free parking is available at the Portal Hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Business Center
` Free Parking
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Trouser press
` Fishing
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` indoor pool
` 24-hour security
` Accessible parking
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Heated pool
` Massage services
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Pool with view
` Wine/champagne
` Outdoor furniture
` Yoga classes
` Fitness classes
` Personal trainer
` Kids' pool
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Pets allowed (charges may apply)

Macdonald Portal Hotel Golf and Spa Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

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3

Pleasant - 3.0 out of 5

Tristan Mon, 25 March 2024

Pleasant

5

Exceptional - 5.0 out of 5

Kiera Mon, 25 March 2024

Exceptional

0.5

Poor - 0.5 out of 5

Stewart Mon, 25 March 2024

Continues to be poor

Liked: Location
Disliked: Bad value for food and drinksService quality (1.5hrs to get dinner)Lack of beer Expensive pints

2.5

Fair - 2.5 out of 5

Peter Sat, 23 March 2024

Passable

Liked: The room was clean and spacious, warm, nice veiws Close too amenities pool golf.
Disliked: Following a recent visit, which was unsatisfactory once again, we felt let down by a sub-standard breakfast cold food and made to wait for elements of the breakfast.We were told that they were dealing with the issue as fast as they could.As we had a pet with us, we had to eat upstairs in the bar lounge, not a problem, but we felt like substandard guests.There were several golfing parties who were being served breakfast whilst as guests of the hotel we were left waiting on elements of our food.Sadly, I have a golfing break planned for later in the year, which has left me thoughtful of my trip, and I am now not looking forward to the day out.I also planned to stay overnight and am now looking for accommodation elsewhere.

3.5

Good - 3.5 out of 5

Louis Sat, 23 March 2024

Amazing hotel, will be my...

Liked: The hotel was lovely, very well kept, beautiful settings/surroundings. Location wasnt amazing for connections to main roads and getting to business premises. But over all really nice hotel, friendly and helpful staff. Gym and spa was amazing! Rooms executive looking and very comfy. Some of it a little tired, but over all no complaints. Love the comlimentary water and a couple of other little touches like that, very nice.
Disliked: Breakfast was pretty average for the price. It was nice, but £10-12 for what you get wasnt anything to shout about. Also there was a mix up with the authorisation payment and had to wait 2 weeks to get it back including having to email to complain, but they were quick and understanding with how they dealt with it.

5

Exceptional - 5.0 out of 5

Olivia Fri, 22 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Debbie Sat, 16 March 2024

Great if you’re not in...

Liked: Lovely location, spacious comfortable room, clean with lovely big pillows, soft duvet and large bed. Nice toiletries and fresh new towels. plenty of parking. great shower too.
Disliked: Staff in restaurant were painfully slow. Both with evening meal and breakfast service. Took 25 mins to get served a glass of wine in the evening and ages before our food order was taken. Breakfast was worse but I had been warned not to have breakfast there, but I thought 50 mins would be long enough so went for it. Even though we paid the extra for the salmon we sadly didn’t have time to finish eating it as it arrived so late, my coffee arrived as we were about to leave. Such a shame as will have to make alternative arrangements next time we stay.

2

Disappointing - 2.0 out of 5

Luke Sat, 16 March 2024

Not good

Disliked: Got there late , had booked three rooms . Arrived just after midnight after a 5 hour drive . All rooms had been checked in even though we had not arrived . Fawlty towers moment at reception. Rooms checked in but do not know what room is not occupied! . I only have two key cards but not three to check . So we have to go and check . Finally got to bed at 1pm . We have used this hotel a lot so very dissatisfied and upset no loyalty shown

1.5

Poor - 1.5 out of 5

Nick Fri, 15 March 2024

Booking Room only is highly...

Liked: Location, rooms, cleanliness are all superb.
Disliked: The service in the restaurant during both the evening and more so at breakfast were dire. We needed to be quick at breakfast and yet it was 20mins before our order was taken as no one was to be seen anywhere after we’d been sat. And then over 30mins before we received the two poached eggs on toast ordered. It wasn’t busy as there was only one other table of four seated.A great shame.

4.5

Wonderful - 4.5 out of 5

Richard Mon, 11 March 2024

Superb

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Macdonald Portal Hotel Golf and Spa Cobblers Cross Lane, Tarporley