Macdonald Burlington Hotel Guest Reviews
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Vivienne, Birmingham, visiting Forum Birmingham Tue, 16 August 2022
We stayed at the hotel for 2 nights as we wanted to visit Birmingham as well as attend the show at the Forum. We chose this hotel because of it's location. The facilities were adequate. Unfortunately, we had to use the service lift as the customer lift was out of order. There were enough choices for breakfast, which was included. There was no air conditioning in our room but they provided us with a fan. The staff were helpful and polite. We would stay there again.
Liked: The location of the hotel was perfect.
Disliked: There was no allocated parking for the hotel.
David Thu, 17 July 2025
Superb
Liked: Location, comfortable bed, good sized rooms
Disliked: Coffee machine broken down so none available as was the case with no smoked salmon at breakfast either. For the money I expected better
Lee Thu, 17 July 2025
Hotel old and dated and...
Liked: The reception area was the best bit.
Disliked: Dated. No air con after booking months in advance and had an old rickety fan. . Bedroom was a twin room when we had booked a deluxe double and when I mentioned it they said come back they said we had been upgraded but they had just joined the 2 beds together. Breakfast was overpriced and when my wife had avocado it was an extra £5 with one piece of toast. All in all a bad stay and I certainly wouldn’t recommend to any one
Alex Thu, 17 July 2025
Exceptional
Richard Thu, 17 July 2025
Very hot room
Disliked: The windows did not open and the room was very hot. There was a very noisy portable AC that did not really cool the room. The bed was very compressed on the one side so that it sloped down in the middle and was very uncomfortable.
Ratika Wed, 16 July 2025
Was all good until had...
Liked: As much as I liked my stay, I left with bed bug bites on my last day. Sadly disappointed with the cleanliness, it kind of ruined a great stay at this hotel.
Clare Wed, 16 July 2025
Exceptional
Vicki Wed, 16 July 2025
Exceptional
Anonymous Wed, 16 July 2025
Very good
Norah Wed, 16 July 2025
Exceptional
Liked: Hotel was beautiful, staff really friendly. Location perfect
Sharon Wed, 16 July 2025
Exceptional