Lynchburg Grand Hotel

Bad

Liked: Location to were I was going for the night
Disliked: Water wouldn’t get hot just lukewarm and towels was dirty upon arrival

Uncomfortable

Liked: Distance from my job
Disliked: Dirty sheets dirty room dirty towels and rags stained tub. They gave me the wrong room. Someone came into my room and took away the curtains and didn’t replace them and the front desk knew nothing about it. No one should’ve been inside my room because I didn’t request for it to be cleaned as they told me.

Exceptional

Disappointing

Liked: The location
Disliked: Service from staff dirty sheets on floor in room staff going cheat me out my money

Bad

Pleasant

Everything good, just minor details.

Liked: Location. Price. Free parking. Comfortable. Clean.
Disliked: Wash basin drained poorly. TV remote batteries were flat.

Unclean building stuck in the...

Liked: The front of staff was friendly. They deserve more!
Disliked: I stayed for two nights. The bed seemed clean, but then I got bed bug bites. The bathroom had graffiti in the shower, and the floor didn't seem clean. The shower was dripping. The wallpaper plaster was peeling. The bedroom carpet floor had many suspicious, multicolored stains. The AC unit was *extremely* noisy. The Keurig had water in it already, which makes me wonder when the room was last cleaned.No one picked up litter in the hallway from (what I'm assuming) past guests.Only one floor had a vending machine to buy water; the other floors had theirs removed. The vending machine worked on the first night, but not the second. The elevator by the ice machines was a death trap; it creaked and groaned, the light fixture was dangling and flickering; it looked cursed!I'm sure the hotel was charming in its heyday, but the entire building needs a makeover.

Exceptional

Disliked: Everything was perfect