Lords Hotel

Exceptional

Liked: Close to metro stations, comfortable beds, large window, spacious enough bathroom, wifi in the room and other hotel facilities.
Disliked: There is no air conditioning. An English breakfast is available for an additional fee.

Room 14 - 4 nights...

Liked: Location. Price. V clean. Location liLocation...
Disliked: Double bed jammed against wall - no good for 2 people. Had to clamber over my oartber to get out bed. No fridge in roon/no tea coffee n room - although good coffee nachine in lounge. Didnt change towels - although they sd they would after 3 nights - we were there fr 4. Shower poor pressure. Had to pay fr luggage storage as arrived early & flght home was late. Paid £12- 2 cases on 2 occasions.

Good

Very good

Liked: Friendly staff. Clean. Good breakfast options.
Disliked: Hot in room

Good location & breakfast with...

Liked: Location near Kensington gardensGood breakfast & nice lounge to relax in
Disliked: Room downstairs was very hot, no fan first night

Hot and wet but not...

Liked: The staff were friendly and tried to be helpful.
Disliked: The room was on the third floor and accommodated 4. It was like a sauna, far too hot both daytime and nighttime. Now before I get reminded, it was an extremely hot, above average heat for July. But my son had a double room on the first floor and it was lovely and cool, unfortunately I can only review my room.Even with the window wide open it was uncomfortably hot which made sleeping for long periods impossible.However even if we did manage to get some sleep we were woken up by a constant dripping sound from at least 4 leaks in the ceiling resulting in a wet carpet and clothes every time we walked under the leak to leave the room. This was reported to the front desk on day one but the leak continued during our entire stay. This was also reported to staff when we were checking out so the next guests would not be as uncomfortable as we were.Breakfast was free with the booking and I might just leave it with that. (Don't rush out of bed for the breakfast )....Overall, the staff were nice everything else fell extremely short, I won't be returning and definitely would not recommend it.

Good but made us very...

Liked: The location was excellent, close to Hyde park and the train station. Coffee shops and pubs nearby.
Disliked: We didn’t have warm water for 1 and a half day which was very inconvenient and we needed to shower. At the reception they told us that this problem happens every summer but wasn’t fixed yet again. The bedsheets also had some stains.

Pleasant

Liked: nice location
Disliked: no lift and no air conditioner (very hot)

Should make a family room...

Liked: Only the location & free unlimited coffee.
Disliked: No lift or elevator, no aircond, so expensive, the staff not so helpful, during summer i feel like me and my kids burned inside the room😭😭 Family room is at the highest floor, feel like to die carry the luggages haihh my worst experience in London