Name: Leonardo Hotel Cheltenham - Formerly Jurys Inn
Address: Gloucester Road, Cheltenham
Telephone: 0800 031 8416
Rating: 4.25

Leonardo Hotel Cheltenham - Formerly Jurys Inn Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Pleasant

Liked: Nice big room
Disliked: Having to pay for parking! Completely ridiculous, may be stated in the T&c’s bit £80-90 for a one night stay and then £5-10 parking is wrong

Superb

Liked: The room was very clean and comfortable, the beds were amazingly comfy and we all had 2 pillows each. The Aircon was a great bonus!
Disliked: The mobile signal was non existent

Good

Excellent stay

Liked: Excellent well appointed room, very friendly staff and pleasant bar
Disliked: Car parking a little overpriced

Exceptional

Superb

Good

Exceptional

Very good

Liked: A ground floor room which was quite big
Disliked: There wernt any drawers for clothes. Disappointed that others in our group got the room cheaper and had a voucher for 10% of the bar drinks and free parking and a free bottle of prosecco. And others in our group didn't have to pay for the parking but i was told i have to pay £14 for the parking.

Great location

Liked: The property was conveniently close to the venue we needed to go to. Reception staff were extremely friendly and polite. All the staff were great. Special shout out to the head chef Marik (sorry if this is spelt wrong) who went above and beyond for us. He was exceptional. The restaurant / breakfast/ bar staff were absolutely lovely too.
Disliked: I don’t feel my room was clean well. I am happy to pay to stay somewhere if the cleaning is good. I’m not overly fussed about amenities and modern furnishing when it comes to hotel. That comes second to a clean room. The room rates were quite high and to pay for parking £14 for 2 nights was a little bit more than I would want to pay.