Disliked: Arrived 2 hours before check in and was told that we could not check in until 2pm.

Stayed just the one night to go to concert at 53 degrees; staff friendly; rooms excellent; warm and clean. Breakfast lots of choice. Overall 10/10.

Liked: Excellent.

Very poor

Exceptional

Superb hotel

Liked: My room was clean big and loved the Bath. The staff are great friendly too the food is good to.. Plus near to town centre
Disliked: My room was clean big and loved the Bath. The staff are great friendly too the food is good to

All the above.

Disliked: Very helpful and friendly staff. Breakfast was good and plentiful. Room was clean and tidy. We would stay there again.

Great place to stay, clean...

Liked: Rooms really comfortable, was first allocated a room next to doors and lift and asked for an alternative as I had requested a quiet room. Receptionist changed room with no problem and second room was perfect
Disliked: No problems

Exceptional

Liked: nice comfy bed, nice sized room
Disliked: strange random noises and noises coming from the radiator like swilling water and as if the heating was on but our radiator was switched off kept us awake a lot of the night which was very disappointing

Exceptional

Liked: Excellent value and comfort
Disliked: Difficult to locate on the one way system Some help in how to approach the property would be helpful

Exceptional

Very good

Liked: Excellent staff, room spacious and well equipped