Disliked: Arrived 2 hours before check in and was told that we could not check in until 2pm.

Stayed just the one night to go to concert at 53 degrees; staff friendly; rooms excellent; warm and clean. Breakfast lots of choice. Overall 10/10.

Liked: Excellent.

Good

Exceptional

Liked: brilliant and helpful staff. left some work in my room and they were quick to contact me and post it back. great service and highly recommend !

Nice time

Disliked: Could have used a/c

Very good

Liked: Location was excellent with parking. Also quiet and.pleasant room

reasonable stay who’ll no come...

Liked: close to my work
Disliked: no good smell when you walk in

Reception

Liked: Was greeted straight away at reception by a man called Simon who was lovely. Considering we’re all in our 20’s and covered in tattoos we was not expecting that treatment. Very happy with how we was greeted and looked after. Lovely staff in there.

Very good

Cold and a bad sleep...

Liked: The day staff Simon was polite and good.
Disliked: The morning staff woman was very bad she showed no empathy about me having a bad sleep because the room cleaner had left a window open and covered it up. The room temperature was about 5 degrees which is too cold. She offered only to tell the cleaner about it, which does nothing for me. Very incompetent woman and rude. The rooms need a toilet brush too.

Very good

Liked: Beds were very comfy, late night staff was very friendly and accommodating.