The Dilly Guest Reviews
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Write a review
Danielle Tue, 16 April 2024
Great hotel and staff
Liked: Celebrated birthday staff went above and beyond decorated room with champagne and chocolate treats. Great location clean would come back again
Disliked: Just a bit too pricey to come back as often as I would like
Jaclyn Tue, 16 April 2024
5 Star Staff, Location and...
Liked: This hotel literally created London MAGIC for us and my son. I can’t imagine a more friendly, accommodating or welcoming staff at any other hotel (Thank you Paul, Henri and many others). I don’t think you can beat their pool or gym facilities either!!! Outstanding breakfast, thoughtful room service, careful attention to guest requests. The rooms are well retro-fitted for an older building with dramatic colors and exciting layouts. Ours was perfectly quiet at night and cleaned daily. Location to Shopping, Theater and Double-Decker Tour routes can’t be beat. Cabs available at any moment, grocery and pharmacy nearby. Close enough to the late night fun but not IN it. HOTEL PERFECTION!
Disliked: While we couldn’t recommend highly enough the Terrace Breakfast or Downstairs at The Dilly for nightcaps - we would NEVER go back to the rude staff at Madhu’s. It was our only negative experience of the entire week.
Guthrie Tue, 16 April 2024
Excellent location and value in...
Disliked: Leisure facility was dated, needed decorating and didn't seem clean
Kim Tue, 16 April 2024
Exceptional
Noam Tue, 16 April 2024
Very good
Miriam Tue, 16 April 2024
Always enjoy staying here, great...
Liked: Brilliant location. Brilliant staff service as usual
Disliked: Have stayed here before on this occasion the bathroom was so small you hardly move in it.
Daniel Tue, 16 April 2024
a great place to stay
Liked: Hotel is stunning! the rooms are fantastic also, the location is perfect to explore the area and also for the moulin rouge theatre, staff so friendly and helpful !
Disliked: the swimming pool could do with some heating / better lighting and maybe couple more sunbeds to make it more inviting. a little let down by how amazing the hotel is and then the pool needed some TLC
Krzysztof Tue, 16 April 2024
Exceptional
Corinne Mon, 15 April 2024
Exceptional
Liked: This hotel was brilliant. Perfect position just down from Piccadilly Circus and handy to absolutely everything. The staff were fantastic….highly recommendation.
Jacqueline Mon, 15 April 2024
Pleasant and very comfortable
Liked: Staff. Comfortable roomExcellent breakfast
Disliked: At night there was a lot of noise like bottles being disposed of. I’m not sure what it was Also the bathrooms are somewhat dilapidated and could do with refurbI had a massage which costs £150 and didn’t believe it justified that price. The staff member was friendly but the massage was not great