Le Meridien New York Fifth Avenue

Passable

Great stay and I highly...

Liked: The property is in a great location! It was very clean and the staff went above and beyond. It is close enough to midtown that you can easily taxi or (long) walk to get to broadway shows. Nomad is booming with great bats and restaurants so that made the visit wonderful!
Disliked: I wish they had a rooftop bar or sitting area where people can enjoy a view and fresh air. There are several rooftop bars in the neighborhood but it’s nice when a hotel has that too. Even if it was just a patio sitting area for hotel guests only.

Exceptional

Liked: Location was perfect. Room was comfortable.

Average - won’t recommend

Liked: Location
Disliked: Room was not ready even after regular check in time at 4 pm. The story kept changing on why it was not ready. Room was too small for family of 4. Lastly the room was dirty with leftover food and drinks were literally swept under the bed by housekeeping staff. Had to escalate multiple times. Overall experience was poor. One particular staff member was very responsive and helped solved the room issues earnestly.

Exceptional

Good

Liked: It’s not how we are treated. We paid. But, requested to pay again. We haven’t received the guarantee money still
Disliked: Location!!!!!!!!

Very good

Left with good feelings and...

Liked: The location, the service and variety of breakfast at the restaurant, cleanliness of the toilet at the lobby area was excellent during my stay. I was not happy that I was not able to stream NETFLEX in my room TV. However, the immediate action taken by the front office staff as a compensation to my disappointment was exemplary and satisfying. The politeness and readiness to serve with welcoming greetings “ welcome home” by one of the elder guys at the entrance, a Guinean man called Oslo ( I am not sure if I spelt it correct) was extraordinary and consistent.
Disliked: Honestly, there is nothing that I did not like about the property. But suggest that the interior of the elevators could be made much better with different paintings and ads of the hotel. It is not line Marriott run property elevators.

Very good