Very good

disgusting

Disliked: my room was disgusting !pubic hairs on the toilet all around the seat, mould in the shower, dirty foot prints throughout, lime scale completely covering the shower about an inch thick with mouldy grout around every tile ! there was dirt hair and bits in the shower, the plug was full of brown gunk ! the walls were BLACK with dirt ! i should of gone to a hostel .. it would of been cleaner and more hygienic. i alerted staff at this and was told my room would be cleaned as they could not move me ? my room was not cleaned at all no one came ? and even the concierge that brang me an iron said he wouldn?t shower in there an was taking pictures in disgust ! i could not wash or use the toilet whilst staying here ! the room was insanely hot all night with a horrible machine making noise constantly !!!! £150 ???? more like £1.50

Very good

Pleasant

Liked: location
Disliked: rooms were very compact

Good

Good

Exceptional

Expected more from a quality...

Liked: Staff were friendly except for Breakfast Staff who welcomed us with "you do not have breakfast included!" their mistake after we had gone to room, got confirmation and showed at reception, was not a good start to our day!
Disliked: They should have confirmed when we checked in Breakfast was included then they would have known they had made a mistake and none of the embarrassment would have happened on the morning! Chair in room was far to big for room, could not get under dressing table and could not get passed it to get into bed! Timer on TV was still an hour out! Tissues were not refilled when room was cleaned. Shower head needs cleaning as water spurting out at angles.

good but rooms too small

Liked: the location was perfect. just overall good for convenience.
Disliked: the rooms are very small for a triple it felt like we were just cramped in. not worth the cost !