Lancaster Gate Hotel

The bed was so hard it was like sleeping on a plank. I told them the next morning and the reception guy said "OK, but apart from that is all OK?". So no real interest at all.

Liked: The bar was OK.
Disliked: The small room; the shower that has a height restriction and the awful bed.

Poor

Very enjoyable

Liked: Location and close to underground stationsGood sized bedroomsWell maintained in all areas eg carpet in the corridors and bedroomsFriendly staff

We loved to location and...

Liked: Although the room was small it met all our needs. We were very happy to have air conditioning. The room was cleaned every day. Staff was very friendly and helpful.
Disliked: The room could have been bigger

Overall stay was okay reception...

Liked: Breakfast was good just what was expected for a buffet
Disliked: We were in a triple room as travelling with my sisters did not expect it to be a disabled toilet room was basement level so no view's cleanliness of bathroom could have been better and stocking up of tea milk etc was poor

Good

Good

Liked: Location Friendly staffClean

Superb

Liked: We stayed many times in this hotel. The location is excellent. The staff is great!
Disliked: Rooms require some renovation. Breakfast is quite simple.

Good

Very good