Lainston House

Superb

Exceptional

Superb

Superb

Liked: The hotel was lovely but the best part were the staff who were all really nice, friendly and helpful

Amazing!

Liked: Staff absolutely amazing. Really helpful. Stunning place. The Avenue was incredible.
Disliked: Bathrobes were a little stained.

Thoroughly enjoyable

Liked: Splendid grounds….quiet and relaxing

Exceptional

Liked: The location, food, room, grounds. It’s just a fabulous place to start!
Disliked: It was incredibly hot in our room so we did t sleep particularly well. The fan provided was quite poor. I appreciate air conditioning is tricky in a listed building but a stronger fan would be greatly appreciated in the rooms.

Superb

Very good hotel

Liked: Nice, comfortable rooms/suites. Very pleasant staff. Great park and gardens. Good breakfast and a really top-rate restaurant for dinner (which sadly only does a tasting menu - not something much wanted 2 nights running, for example, though there's a small menu available in the bar...)
Disliked: Minor quibbles only: should be a fridge with chilled drinks in every room without any need to ask.No porter at the door to help (or only intermittently available as doubling up on the Reception desk). Parking a little awkward - 250 yards from the hotel.Sauna in room nice to have but hard to operate - in our case the instructions were stuck in Russian and we never got it up and running!Internet wasn't working throughout our stay and mobile data weak.Parts of the gardens need more work, especially the 'formal garden'.