Lainston House Guest Reviews
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Write a review
Pauline Mon, 25 March 2024
Lovely hotel with truly excellent...
Liked: A wonderful hotel. We will be back very soon
Disliked: It would have been nice to stay longer
Ann Mon, 11 March 2024
Gorgeous hotel
Liked: Beautiful. Lovely staff. Great facilities
Disliked: Nothing
Jenny Sun, 10 March 2024
Bed uncomfortable. Room too hot....
Liked: Historical beautiful building and setting
Disliked: Tatty
Stephen Mon, 26 February 2024
Exceptional
Odio Sat, 3 February 2024
Nice ambience pity it was...
Liked: The architecture
Disliked: Nothing
Dmckenzie Fri, 2 February 2024
Relaxing, decadent and exceptional -...
Liked: The staff in this hotel are amazing. Alex from The Wellhouse restaurant went above and beyond in his customer service, from especially helping to source a cheese platter even though it wasn't on the menu to brilliantly handling the whole room of customers when the lights went out due to a short power failure. The food was exceptional and the service was outstanding. I really couldn't recommend this experience highly enough.
Disliked: Nothing. It was honestly a wonderful weekend escape.
Beverley Wed, 31 January 2024
Our son's birthday Weekend.
Liked: Hotel is beautiful. Location great for walks and in a pretty setting. Staff friendly and attentive. We went for my son's birthday weekend.
Disliked: Unfortunately, on Saturday evening when dinner had just started, there was a power cut. The hotel has no backup generators - dinner was eventually, after a long wait, cooked on outside BBQs. This was admirable of the amazing staff but the food was cold and not cooked properly. We all headed to bed at 10.30pm as there were only emergency and battery lanterns to light up the hotel. The heating also went off and was very cold. We were without water until Sunday around 10 am - There was no heating or water too due to a water pump problem, so no shower or water for washing/bathing until when we checked out Sunday which was such a shame.
Silvano Thu, 18 January 2024
would have been fine had...
Liked: Room and hotel service was goodweve been before but after last weekends experience dissapointed
Disliked: The room was noisy so was one of the guests in the restaurant1. from plant room next door we had to request something be done 2. noise from room above3. Been harrased by a drunk and disorderly customer in your restaurant, this was very dissapointingapproaching us at our table for absolutely no reason and attempting to hug and kiss me
Clare Sat, 13 January 2024
Average stay and expensive.
Liked: Lovely country location.
Disliked: The family room was incredibly hot especially in the night and made it uncomfortable. There was a ceiling fan but this didn’t make any difference & we were unable to open the windows. We wouldn’t say in this room again. We felt like for the value this hotel is a bit dated now.
Roger Mon, 8 January 2024
Very good