Lainston House Guest Reviews
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|2.8 miles from Winchester centre|
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Becker Sun, 14 August 2022
John Mon, 1 August 2022
Staff doing their best to...
Liked: Wonderful setting reminding us of times gone by.
Disliked: The place for you if you enjoy wondering in mazes!
Vera Sat, 30 July 2022
lovely place, needs to invest...
Liked: location nice setting and first day the staff at beakfast and dinner were excellent. in particular Lewis and Ben
Disliked: following day, the staff at breakfast looked like they didn't want to be there. We had to look for staff to be seated, we then have to ask for more glasses then juice (as it wasn't topped up) had to ask to take our breakfast order, waited good 30 min just for pot of tea to be served and even that we had to remind them about, never mind breakfast. Toast was brought out randomly about 15 minutes before cooked breakfast after specifically requesting the toast to be brought out with the cooked breakfast. overall it felt like 3 star hotel on that morning
June Sat, 16 July 2022
Had the chance of being...
Liked: Idyllic rural location, fabulous grounds, excellent food and well priced.
Disliked: We chose this hotel for a relaxing rural night away. All went very well until having an afternoon snack and a glass of wine at approx 2pm. One of the groundsmen started to mow an area of scrubland near the main manicured lawn. It was very noisy and intrusive. I asked the waitress to ask if if it could be done another time as it was spoiling our time and not very relaxing. She checked with the manager who sent her back to our table and said they would finish that (rather large area) bit and they would stop. Not a good enough response and we ended up leaving the garden area. Disappointing that management is happier to have a customer leave their drink than manage their landscaping at a time when the garden is not full of customers. In a sentiment market, management should be rather more considerate of their customers requests.
Georgina Sat, 16 July 2022
Lovely architecture and surroundings in...
Liked: Lovely location and architecture of the house
Disliked: Very understaffed which affected the seevuce a lot. Waiting quite a long time before anyone was at the check in desk.Breakfast service was very poor - not enough staff and a lot of uncleared tables, staff unavailable to take your order etc. The breakfast buffet has run out of list things - fruit, yogurt, pastries etc and it was very hard to find a staff member to replenish it. M cooked breakfast very underwhelming.Suggest some landscaping / garden beds or pits arojnd terrace - it?s a lively situation / view but feels neglected .
Jenni Tue, 12 July 2022
Freddie Wed, 6 July 2022
Steve Thu, 30 June 2022
definitely be back
Liked: great location and space
Disliked: car park a little remote from reception
Patrcia Sat, 18 June 2022
could have been a wonderful...
Liked: beautiful location and lovely architecture
Disliked: poorly maintained, terrible service, room hot and stuffy
Jasper Mon, 13 June 2022
Liked: A beautiful hotel on a stunning location with extremely good food and friendly staff. This is what one expects when booking this class of hotel.