La Quinta Inn & Suites by Wyndham West Memphis

Very good

Bed was comfortable and hot...

Liked: Parking lot was open and clear with a clear view…
Disliked: Inside the hallway on the 4th floor smells like dogs, including the room. The Check In clerk Was very rude , with an attitude , as though I was getting on her nerves for asking questions… also had a friend on the phone while trying to check me in… heard her friend say, girllllll, I’ll just call you back ,as though this conversation would be the next laugh of the day… I was not pleased with her trying to speak to my husband about this conversation behind my back ( when I went on up to check the room, husband was eating his food at the lobby table ) … Rude and disrespectful…

Very good

Disappointing

Liked: The lobby and breakfast area was very nice and clean. The staff were all kind and helpful. We had an issue with the iron and someone immediately brought us up a new one after we made them aware of it, which was great.
Disliked: Getting off the elevator on our floor we immediately noticed a strong musty odor that stayed our whole trip. The towels in our room also didn't smell great, we got some from the front desk and they were alot better. The water pressure in our room was basically non existent, I had a very hard time washing my hair. We were locked out of our room every day after checkout time even though we paid for 3 days so we had to go to the front desk and have new keys made everytime. We were disappointed when we couldn't swim n the pool, it had a distinct green tint to it and was so muggy and humid n the room it made it hard to breathe.

Exceptional

Very good

Superb

Good

Don't plan on staying at...

Liked: Clean
Disliked: Staff, noisy. Room above me sounded like they were going to come through the ceiling until 0130 am.