La Quinta Inn & Suites by Wyndham Clear Lake / Webster

Kind staff, clean room, lots...

Liked: Clean, large room and pleasant area.
Disliked: I was in front of the elevator, but I could have requested a different room.

Very good

Liked: Location and room was great for our trip. Room was large and beds were comfortable.
Disliked: We stayed two nights. The first morning breakfast had minimal options at 8:00 am, there were biscuits, but the gravy stayed empty for 30-45 minutes, cereal, but no milk even after asking for more. Only one waffle maker was working so it had a long line since most other foods were out. May have just been a busy morning with a lot of travelers but having breakfast included is one of the things we look for when traveling, so was a little disappointing. The second morning, same options available, but it was better stocked.

Very good

Comfortable two night stay

Liked: Room was large and comfortable and location was convenient for our needs. Hotel Maintenance man was very alert to fix problems that I reported to him in timely fashion to make our stay more comfortable.
Disliked: Housekeeping staff was not reporting room deficiencies that he could have repaired before guest were assigned. (Leaking tub faucet, electrical outlets and lamp not functional, toilet seat not secure. Breakfast was usually lacking eggs, only one choice of meat. I choose not to eat the offered food as it did not appear as satisfying.

Uncomfortable and below average accommodations

Liked: Staff was polite
Disliked: I have never left a negative review before, however the room needed dusting, had a musky smell and hadn’t been vacuumed recently. Hair was found in tub. Remote didn’t change channels, access to only one channel. Most importantly, very uncomfortably hot in room at night, called front desk at 11:00pm when awakened by sweating to report the a/c not working, and requested a fan at minimum; was told they didn’t have any. Was not offered to switch rooms. Breakfast area not the cleanest. Upon checkout, I again informed the clerk/manager about the a/c not working in the room, and was told they just changed it out last year. She asked if I had it turned on.😔

Great experience

Liked: Staff very helpful.
Disliked: Clean and great location

Very nice for the money

Liked: The staff greeting was great. The location is excellent! The room was a great size and comfy.
Disliked: While the rooms were cleaned. Dusting with polish is a must. Behind lamp tables could use attention. Our fridge in 317 did not work. I clean for a living so detail is everything. They were definitely cleaned but detail is priority in housekeeping 🙂

Superb

Good