Poor

Liked: I like the spacious room.
Disliked: I got bitten several times by bed bugs.

Very good

Exceptional

Good

Superb

Liked: The location to NYC was fantastic as well as the price. The room was much bigger than I expected with lots of amenities such as refrigerator, microwave, separate room with sofa bed and TV in each room. The staff was nice and accommodating. The hotel was located across the street from shopping facilities and restaurants.
Disliked: N/A

Family stay

Liked: Staff was friendly. Room was clean and beds were very comfortable! They still offered a grab and go style breakfast during COVID which includes a cereal bar, yogurt, fruit, apple juice, milk, and a Jimmy dean microwaveable sandwich!
Disliked: It?s a smoke free property but there was the smell of cigarettes and marijuana coming in through our room door.

Exceptional

Liked: the hotel was quite, peaceful, clean and close to shopping mall

Liked: Location, rooms
Disliked: One very grumpy lady at front desk

Passable

Liked: The staff was great with trying to make the best of my stay and room switches. Everything was in walking distance
Disliked: The facility says no smoking but the hallways smell like smoke. All ice machines were broken. My first room toilet was clogged, the second room smelled like smoke and mold. Heating and A/C unit needs updating. Bedroom never got cold, but the common area was freezing