La Quinta by Wyndham Hesperia Victorville Guest Reviews
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6.4 miles from HESPERIA centre |
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Lynette Thu, 25 May 2023
Lovely stay in am easy...
Liked: I love a hot breakfast without having to go to a restaurant. This is the primary reason I chose this property. I was pleased with the comfort and quiet of the room and happy overall.
Disliked: The front desk staff weren’t particularly pleasant or happy or welcoming. I would like to see a little more enthusiasm behind the desk, but that’s just my opinion. The space for the breakfast area was also limiting.
Ewadi Wed, 24 May 2023
Very good
Katarzyna Tue, 23 May 2023
Superb
Liked: Clean and comfortable room. Nice service. All OK :)
Christine Mon, 22 May 2023
it was good bed could...
Nathan Mon, 22 May 2023
Very good
Nicholas Mon, 22 May 2023
Exceptional
Grayes Sun, 21 May 2023
Passable
Ikechukwu Fri, 19 May 2023
Bad
Mack Thu, 18 May 2023
Good
Lovely Wed, 17 May 2023
Bad
Liked: No comment
Disliked: I was not happy with my stay this time around. I booked my room plus paid for my room online and checked in less than an hour after I booked. When I arrived I was told that the room I booked was given to another individual to accommodate her due to an issue with her television. I planned to relax and watch TV during my stay so ofcourse I did not agree to be placed in a room that had a non working TV. The receptionist continued to explain that she had to accommodate that person and it made me feel as if my paid reservation was not as important. Then she explained she had another room but it was a suite and I would possibly get charged for an upgrade. I didn't request an upgrade and I strongly felt that I should not of been charged extra. I should have been placed in a room without further charges. I paid for my room on line and received my confirmation & it's disturbing that i ended up paying an additional fee because the only room that was available was a room larger than the one I originally paid for. That's not good customer service.