Knights Inn Phoenix at N Black Canyon Hwy Guest Reviews
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Jackson Thu, 12 June 2025
Terrible service and customer service
Liked: I like that I had a place to lay my head and that's it
Disliked: The staff was terrible the room was terrible nasty and dirty. I went through three rooms just to find a decent one. The staff was very nasty with me because I wanted a decent room. Even though I had a non-smoking room it still smell like smoke and my asthma was acting up. I wouldn't recommend anyone staying here unless you absolutely have to as your last resort
Derrick Tue, 10 June 2025
Exceptional
Liked: Grounds clean, comfortable bed, and hot shower.
Disliked: First room assigned was smoking room but the air conditioner didn't work, couldn't open a window, and ceiling had a opening almost over the bed.
Venessa Tue, 3 June 2025
Exceptional
Venessa Tue, 3 June 2025
Exceptional
Venessa Tue, 3 June 2025
Exceptional
Ricky Tue, 3 June 2025
Exceptional
Azpatti Tue, 3 June 2025
Big mistake NEVER AGAIN!
Liked: There was really nothing I liked about the place:-(
Disliked: The place is a dump. My door had been broken around the lock and poorly repaired. I could push the door open without the key. Towel quality is poor. Lighting in the bathroom was bad. One bulb was unscrewed. I wanted more light so I screwed it in to find out it blinked. The parking is unsecured and if you are staying on the North side of the building your alarm on your car could go off and you would never hear it. They also are claiming the place stopped breakfast / pool due to Covid.. The office has coffee but no way to stir it if you put anything in it. Once again the place is a dump.
Vincent Sun, 1 June 2025
Bad
Vincent Sun, 1 June 2025
Bad
Vincent Sun, 1 June 2025
Worst place to stay
Liked: The door locked
Disliked: No bathroom door, mold on air conditioner, hole in ceiling, no mini fridge or microwave, building exterior falling apart, hypodermic needles all over the property, burn holes on comforter, staff unpleasant.