Kimpton Hotel Wilshire Guest Reviews
Write a review
|10.3 miles from Los Angeles centre|
Write a review
Mike, Port Hueneme, visiting Saban Theatre Tue, 19 January 2016
If location is everything, this is it. Perfect walking distance to the Saban Theater where we go for shows on a regular basis. They have a great little bar/restaurant sitting right on top and outdoors by the pool. They have great food and it is available for in-room service as well. We stayed in a suite one other time and that was fantastic. The room we had this time was very nice, just wish the bed was a bit more comfy. They also have a wine reception.
Liked: This is a well apportioned and updated hotel.
Disliked: Bed was a bit too hard for my liking.
Marnix Fri, 19 February 2021
Julie Fri, 29 January 2021
Very nice stay
Liked: Great breakfast ! Great bathroom !
Reymundo Wed, 27 January 2021
April Thu, 7 January 2021
Liked: I love that you accommodate pets. That is the number one reason I chose this hotel, but I have a great experience every time I visit.
Disliked: The breakfast was a bagel with cream cheese and lox which was a total miss. Bagels need to be toasted! Also the smoked salmon looked unappetizing.
Nayef Sat, 2 January 2021
Joy Tue, 24 November 2020
Margaret Wed, 7 October 2020
Outstanding customer service from the...
Liked: This hotel really had the most excellent staff and customer service, especially the bartenders at the pool and the valet team - but truly everyone was outstanding
Disliked: The location wasn't amazing, I am not from the area so I didn't know. It wasn't horrible though. Close to a lot of things just not the prettiest street. The view on the rooftop pool is INSANE though.
Anonymous Wed, 30 September 2020
Liked: - The bedding was comfortable
- Good location
- Some staff were friendly
Disliked: - A gentleman at the front desk was unfriendly, lacked customer service training - when requesting for 2 glasses of orange juice was only handed one expecting me to just take it and move on. Further requested if they have more to which the gentleman was reluctant to get more orange juice. - Rooms facing Wilshire Boulevard are quite noisy - Sad breakfast - only cold items provided. Lacked consistency - had to ask for items that were missing from the first day. - When asking for (basic) items such as water (small bottles) - received starkly comments from an asian staff member. - The cleanliness of the rooftop area - probably a small party from the night before, but the left over drinks, glasses and misplaced furniture was shocking to see first thing in the morning. One would expect a hotel to ensure all areas of the hotel are clean irregardless the time of day, especially in common areas. - Unfortunately we experienced two fire alarms going off for the two nights we stayed. Whilst uncontrollable by the hotel, how they handled it was disappointing.
Mercedes Mon, 28 September 2020
Gisellè Sun, 27 September 2020
Liked: I loved the location, balcony, and bathroom in the room.
Disliked: The covers on the bed was not as clean and the staff lacked at bring us what we needed to the room. The breakfast was not good looked and taste disgusting. It was given to me and my boyfriend in a bag. I was looking for a more proper breakfast due to me paying close to $1000 dollars for our room.