Liked: Great hotel. Friendly and helpful staff; great rooms and the pool was awesome; great location as well!

Liked: Clean; friendly; great accommodation and location; excellent service and food. We will be back.

Good Stay

Liked: Central Location, it smells good when you walk in to the lobby.
Disliked: The parking if far from the lobby and there is a fee on top of that. The room was not that clean, there was dust in many places around the room. Staff was ok, I felt they were upset after calling the second time to the lobby to ask certain questions about the facility.

Very poor

Good

Disliked: The property offered a phone number at the time of check in that you could text at anytime for any questions you might have. I did try this once and never received a reply. The beds also weren?t very comfortable and there was a lot of construction going on downtown. Lastly, due to the current pandemic a lot of things were unavailable or had really limited hours, like the rooftop bar and Blue Hound restaurant.

Awesome place!

For over $200 bucks a...

Liked: Location that's it.
Disliked: Pool area trashed in am from night before. Ice machine down. Parking and having to go thru one building and two elevators to get to your room isnt the ideal. Thought I ordered the room with a tub, nope. No upgrades available.

Poor

Liked: Staff was very nice at the desk. The bed was comfortable. The decor was modern.
Disliked: Room was awful. Very dirty. Broken fridge. Mascara on the towels. Crumbs in the seats. Looked like it hasn?t been dusted in at least a year. Greasy handprints on the windows. Trash all behind the tv stand. Dirty pool area. Expensive parking. Difficult to navigate. Construction downtown. And parking garage was far from room and difficult to navigate. Super disappointed for price. First time I?ve had to ask for another room. And then received a new one with similar issues. Not worth the money. Very disappointed. Just wanted to relax. Not clean a room myself.

Superb

Liked: I enjoyed the location to all the restaurants and arenas. The pool and bar were great even though it was open for a very limited time.
Disliked: We didn?t like that our neighbors were playing loud music until midnight

Exceptional

Liked: Very professional staff. the lobby is so organized, clean, and smells so good. Rooms are spacious and very clean. The view from the room was so nice
Disliked: The shower glass is only covering half the shower and water escape to bathroom floor easily

Superb

Liked: Clean and comfortable