Kimpton - Fitzroy London Guest Reviews
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|1.0 miles from London centre|
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Debbie K, Cornwall, visiting Novello Theatre London Wed, 25 November 2015
Took a while to book in as there were two guests complaining about their stay which was not a good start. We were then welcomed by the desk clerk who proceeded to book us in, but when the phone rang, despite there being two other people behind the desk, he decided to answer the phone and so we had to wait several minutes before he finished the call and continued to serve us. On Saturday evening after returning from the theatre, we decided to call room service - we were phoning for several minutes but there was no answer! My sister then decided to go down to the reception herself to be told there was no room service on Saturday evening. This was not such a problem, but the only thing I take issue with is that the number for room service is the same number you would need to ring if you have any emergencies, so thank goodness we did not need a doctor! I think you need to look into that. The hotel itself was very nice - breakfast very good, service in restaurant very good.
Liked: Rooms very clean.
Disliked: No room service or anyone on the desk on Saturday evening; tea/coffee not topped up on second day.
Jessica Tue, 27 April 2021
Barry Sat, 24 April 2021
Kerry Sun, 18 April 2021
Ben Fri, 8 January 2021
A wonderful break - can't...
Liked: Our suite was beautiful - the staff where excellent and the building is amazing.
Can't wait to get back, as soon as we can.
Disliked: Nothing - we have no complaints at all
Christopher Wed, 16 December 2020
Thomas Mon, 14 December 2020
Max Sun, 13 December 2020
Liked: Ambience was amazing
Disliked: No bathrobes and could use the balcony
Anonymous Sun, 13 December 2020
Anonymous Mon, 7 December 2020
Harry Mon, 7 December 2020