Exceptional

Gorgeous hotel with great staff...

Liked: This hotel was GORGEOUS!!! Had so much fun playing pool in the bar. The wine hour was a lovely bonus and the restaurant had fabulous food.We took advantage of the gym, which had a Peleton bike and decent weights and even swam in the rooftop pool, despite the rain.If you want a great hotel within walking distance of the walk of fame, this is your place! Also IDEAL if the theater is in your itinerary, as it is right down the road!!
Disliked: Parking was pricy, but nice to have the valet service. DO NOT plan to park on the street.

Perfectly situated Hollywood hotel !

Liked: the location is perfect if you?re wanting to specifically be around Hollywood area and are doing activities in this part of LA.
Disliked: the espresso in the downstairs cafe could definitely be better or maybe include nespresso machines in each room or available as an option for guests. would also be nice to have the coffee machine for hot water to make tea in-room.

Superb

Good

Superb

Very good

Exceptional

Liked: Staff, lounge, cafe, poolside all wonderful. Thank you!
Disliked: Look like maybe the elevator area was awaiting a new floor covering, that area was not very clean.

Better choices in the area...

Liked: Upgraded to largest room. Room needed more light. The hotel decor is intentionally sparse. The staff that was there were helpful. Check-ins from staff via txt were welcomed and helpful. The restaurant food is same menu as room service but much better, larger portions, more preparation choice. Food prices resonable and not surcharged.
Disliked: Staffing was below even subsistence levels, all staff under stress, even when it wasn?t obvious - professionalism is very high. The entire hotel has a cold feel, no seating in huge lobby, sparse rooms. No menu or emergency info in room, no printed material. Ice machine out of order, not repaired. Rarely more than a single person at reception, yet still focused and helpful.