Liked: This is a beautiful & luxurious hotel with all the amenities you'd expect at this price point. Fitness room has amazing view, with lots of cardio machines and weights. Security is unobtrusive but vigilant.
Disliked: Nearby high rise buildings have rooms close enough to see into. It's a shame to keep the curtains closed with such an amazing view of the bay! Valet service not quite on point, so allow extra time

Liked: The customer service was phenomenal. Amazing staff!

Liked: The amenities they offered and the location of the hotel were nice howevever simple things like working WI-fi, towels at the pool, and fixing issues the first time around were not met.
Disliked: Staff is friendly but I experienced a few issues that required me to contact the hotel twice for each to resolve. Simple amenities such as working Wi-fi, pool towels, bed that is not slanted....

Liked: Amenities and room
Disliked: The location was too congested and the view was blocked by surrounding buildings.

Liked: They upgraded our room without even asking. SOOO HUGE and view of the bay. TV on the bathroom mirror impressed the teens. Large sitting area around desk impressed me! They let you log into your netflix and hulu accounts right from the big tv.
Disliked: Nothing to say but good things!

Liked: The room size, the bath tub, the recreational center are excellent.

Liked: Everything was great. It totally met my expectations.
Disliked: Construction around the hotel makes it difficult to drive around. Not hotels fault though.

Liked: The staff was excellent and the view. Also the cleanliness of the hotel.
Disliked: The inconsistency in the food , one day it was great and the next it was dry and stale! Also the timeliness of amenity deliveries took until 10 p.m at night to deliver a amenity that was scheduled prior to arrival for a special birthday.

Liked: I loved the view, the bed was comfy and the cleanliness of the room
Disliked: Internet was not all that good