InterContinental New Orleans By IHG Guest Reviews
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Shanda Wed, 20 August 2025
Very good
Liked: Clean everything was walking distance
Kristy Tue, 19 August 2025
Not to Close but not...
Liked: We liked the location. The front desk staff were warm and friendly. The drink at the bar was good.
Disliked: Now the rooms need refrigerators to hold food. The fridge with food was overly priced and a non-touch item! We did not get anything from them, nor should we expect to see a bill. Pictures were taken to prove this. I'd read reviews that others had received bills for things like this. The cleaning staff were loud and obnoxious with slamming doors, staying 6 hrs on our floor cleaning and screaming at each other. If you asked for fresh towels, they looked at you with a blank stare and didn't speak english, it's a good thing I speak Spanish. The woman gave me two floor mats for bath towels anyway. The one restaurant that starts with "T" wasn't a good experience. I have an allergy to soy and asked the server if they used vegetable oil, which is soy, in the back fryer. He went and confirmed and understood. Our food came out one item at a time. The fries 30 minutes later came the main course for my husbands food. Another 30 minutes went by before the server came back with my food. I spilt my water and gave up getting a towel. To which I was waiting on my food. Which was supposed to have mashed potatoes along with the grilled fish. Instead they put fried potatoes from the fryer with vegetable oil, that I understood and the server understood as having vegetable oil. I requested them to take the food off the ticket because I couldn't eat it. They did. Now the beds mattress was hard as a rock along with the springs poking you in the back and a pinched nerve or two in the morning. The furniture in the room has wear and tare to the chairs, which make it look grungy. Yes I would stay here again with updating to the rooms.
Monica Tue, 19 August 2025
Exceptional
Liked: Everything was exceptional. I loved being able to go on the balcony.
Disliked: I wished the room had a refrigerator and microwave.
Geoffrey Tue, 19 August 2025
Pleasant, friendly staff no complaints
Liked: Very clean, easy access, near bourbon and Canal
Jolayne Tue, 19 August 2025
Friendly, helpful staff
Liked: The entire staff was so friendly and helpful. The location was perfect and the balconies were nice.
Doneisha Tue, 19 August 2025
Pleasant
Liked: Would’ve like a fridge and a microwave in the room
Disliked: Having to request for a fridge and a microwave but when requesting one was told there were no more available.
Christopher Tue, 19 August 2025
Superb
Liked: I loved the staff, the cleanliness, the comfort. Staff was extremely friendly and always ready to help. It was also very nice to have daily room cleaning. That's something that far too many hotels simply will not do anymore.
Disliked: I didn't like the overall expense for meals inside the hotel. Breakfast for my wife and me was $72. And it wasn't anything really fancy. Drinks were overpriced. The room 'goodies' (snacks and beverages) were entirely ridiculous. $6 for a micro can of Pringles seems a little much.
Ganai Mon, 18 August 2025
Good
Juan Mon, 18 August 2025
Great Location at an affordable...
Disliked: Hotel Lobby has a funny smell, which is a mixture of food from the cafeteria/restaurant.. mixed with a scent that tries to disguise the aroma that only makes it worse worse. Room carpet should be updated to something that looks cleaner or cleaner friendly.
Travis Mon, 18 August 2025
Superb
Liked: Everything was just right, clean hotel, swimming pool was a plus,close to Everything, walking distance to Everything, nice host also,very informative