Intercontinental London Park Lane Guest Reviews
Write a review
Write a review
Louise Thu, 12 June 2025
I enjoyed it
Liked: The concierge service and all the staff went above and beyond
Disliked: The room have aged. Many feature like the TV were difficult to navigate. The toilet didn't work properly
Ishaq Wed, 11 June 2025
Superb
Nasib Sun, 8 June 2025
Passable
Liked: We booked a suite and got the one of the suites that were not refurnished. Room looked old. The mayfair suites rooms were lovely and refurnished (we had family that booked that). Food at the hotel was delicious. I would recommend the mayfair rooms
Craig Wed, 4 June 2025
Good
Roger Sun, 25 May 2025
Very good
Daisy Sun, 11 May 2025
Exceptional
Elisaveta Mon, 5 May 2025
If the breakfast staff hadn’t...
Liked: I really liked the location of the hotel and the reception staff, especially a young woman from Albania, as well as the doormen and the Concierge.
Disliked: The staff serving at the breakfast buffet were not professional. They made guests feel rushed and pressured to leave their tables quickly so others could take their place.The breakfast was expensive, and once you left the breakfast area, they wouldn’t allow you to re-enter, saying you could only eat once. That was absurd.
David Fri, 2 May 2025
Great location, very smart interior...
Liked: Location and quality of rooms and lounging/ breakfast arrangements.
Disliked: Nothing at all.
Karen Thu, 1 May 2025
Exceptional
Liked: Check in, smiles, staff, presentation
Disliked: Nothing to mention
Ben Wed, 30 April 2025
Exceptional