Intercontinental London Park Lane Guest Reviews
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Elisaveta Mon, 5 May 2025
If the breakfast staff hadn’t...
Liked: I really liked the location of the hotel and the reception staff, especially a young woman from Albania, as well as the doormen and the Concierge.
Disliked: The staff serving at the breakfast buffet were not professional. They made guests feel rushed and pressured to leave their tables quickly so others could take their place.The breakfast was expensive, and once you left the breakfast area, they wouldn’t allow you to re-enter, saying you could only eat once. That was absurd.
David Fri, 2 May 2025
Great location, very smart interior...
Liked: Location and quality of rooms and lounging/ breakfast arrangements.
Disliked: Nothing at all.
Karen Thu, 1 May 2025
Exceptional
Liked: Check in, smiles, staff, presentation
Disliked: Nothing to mention
Ben Wed, 30 April 2025
Exceptional
Heidi Tue, 29 April 2025
Good except the concierge
Liked: All good
Disliked: Concierge is a crook We ask him to reserve a train for us he wanted to charge 2 times and was rude
Maxim Thu, 17 April 2025
Good
Jenanj Thu, 17 April 2025
Perfect
Liked: Everything was perfect from Check-in to Check-out. I booked a Cozy room (it was room # 873) and it was very nice and well-organized. Bed was very comfortable.Staff were very friendly and smiling all the time.Location of the hotel is very nice!
Fangjun Mon, 14 April 2025
ok
Liked: location is good and overall service is fine.
Disliked: the smell of the hotel is too strong that feel quick sick about it.
Ronan Sat, 12 April 2025
Exceptional
Abdulwahab Fri, 11 April 2025
Exceptional