ibis Tijuana

Exceptional

Exceptional

Exceptional

Superb

Good

Liked: The location is close to the border and lots of restaurants nearby. Breakfast was good and the staff provided great service.
Disliked: NA

Great location, hotel...staff issues.

Liked: The Hotel was very uptodate and clean. Great location! Staff just seemed out of touch.
Disliked: Greeting from staff. Also walked into the breakfast area and I was immediately stopped and asked if I was staying at the Hotel and then was asked what room number I was in. Didn't like how I felt my security was given up and was a bit embarrassing to be asked if I stayed there in front of everyone eating. I was the only one asked during that time-frame.

Pleasant

We will definitely stay here...

Liked: The hotel was close to everything. Taco festival was going on at the Centro Cultural of Tijuana. That was a plus. Family event full of food and live bands. We enjoyed the bar at nights to wind down. The rooms although small very comfortable. I like the parking below the hotel. We felt very safe.We will definitely be back.
Disliked: If you think you’ve had a lot of tacos and think you should take the stairs instead of the elevator….DON’T.. You’ll be stuck in the stairs. You can go in but once you get to your floor there’s no way in. The door requires a key .. an actual key not your hotel card key to go in to that floor.. and all floors. So then your at the 7th floor like we were.. then we had to come back all the way back to first floor and then take the elevator. Not cool if you’ve had a long day. We laughed about later.. no biggie for us .. traveling with a kid we had to make it fun!!

Very good