ibis Leicester

Great location; helpful staff; clean; tidy room; late bar; good food; good price.

Liked: City centre location.
Disliked: None.

Very good

Exceptional

Exceptional

Great location to stay when...

Liked: Very friendly staff.

Exceptional

Poorly managed property which could...

Liked: The location near the rail station was what mattered. The room was good and the beds were super comfy.The secure lift requiring key cards to get beyond reception - not sure whether this extends to the stairs though
Disliked: The long-term 'residents' took over the breakfast area, holding shouting conversations on their phone. One even boasting about how they'd nicked gin & vodka the day before from the local shops! Another took two plates of pastries up to their room and were going to repeat it, staff did not bat an eyelid. These were not asylum seekers, who generally behave impecably, but temp homeless Brits who they behaved appalingly and treated the place as a doss house. The mushrooms at breakfast were dry and shrivelled. It took 20 mins for more bacon & sausage when we arrived to just 2 sausages for 6 sitting down, by which time the rest had done and left, leaving a large amount to go to waste - all they needed to do was ask how many sausages/bacon we required. No thinking involved

Good stay

Liked: Room layout was good and bed was comfy.
Disliked: Pillows could have been better and there were only three in the room.

Exceptional

Exceptional