ibis Carlisle City Centre Guest Reviews
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|0.4 miles from Carlisle centre|
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Sarah Fri, 14 May 2021
Andrea Thu, 13 May 2021
Liked: Staff were very friendly, efficient and helpful
Disliked: Step up to bathroom
Sir Sat, 8 May 2021
Liked: Proximity to the town centre; good size car park, quiet.
Disliked: The hotel want not signposted in the area where it is located and the rear entrance was a bit difficult to find.
Ryan Fri, 7 May 2021
Anonymous Sat, 1 May 2021
Liked: I had a terrific stay. Will definitely be my go to Carlisle hotel for work visits. And a big thumbs up to the sweet potato, lentil and spinach curry.
Cumming Sat, 1 May 2021
Liked: Located in a good place central to the area I required.
The room was clean and tidy
Hotel staff were very nice to deal with
Ram Fri, 30 April 2021
Liked: Cleanliness of room
Disliked: Staff were uncooperative. Went down for some beer from the bar first night. I was told we had to order food. When I tried, they then said the restaurant was closed now! Went to off licence instead and paid less for more!Next day, it was my father in law's funeral. Brother in law was allowed by staff to meet us and wait in reception. (He had travelled from Glasgow). After the funeral, he was locked out in back car park while we were changing clothes! I'd given him my swipe card so he could enter after he had had a cigarette. I made the staff aware of this and they said he could not come into the building as he wasn't a resident!!! They sneakily blocked my card so he couldn't come in, without informing me. They had allowed him in 2 hours earlier! What changed? Considering he'd just buried his dad, I thought this was disgusting behaviour. They knew we had attended a funeral and had allowed him to wait in reception prior to it. The young lady came out with some rubbish about the police may walk past and challenge the staff for my brother in law waiting in reception! (Covid restrictions) What absolute rubbish! I won't be staying here again.
Adrian Sat, 17 April 2021
comfortable room in central carlisle
Liked: the hotel is quiet
Disliked: lack of fridge in room
Michael Fri, 16 April 2021
Jackie Mon, 5 April 2021
Liked: Location was excellent
Disliked: The bed was hard no extra pillows