Hyatt Regency Jersey City on the Hudson Guest Reviews
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Sinead Tue, 29 July 2025
Superb
Liked: Our room had an amazing view over the Hudson !! We loved the new decor, size of the rooms and all facilities.
Disliked: I was very disappointed with the first receptionist we met on our arrival. She was extremely rude and unhelpful. When she could not provide me a roll away bed (as promised when I contacted customer services) she said it wasn't her problem and suggested I went elsewhere. NOT A GOOD ADVERT for the hotel. She then gave me a key card for a room that I found had another customers property inside, when I opened the door. When I returned to reception and spoke to another receptionist called Jeanine she was able to micralously find a room to accommodate myself and my 2 daughters, rather than 3 of us share one double bed. She was very helpful and friendly. Shame on the first receptionist who could have very easily ruined our first trip to the States!!!!!
Jeanne Tue, 29 July 2025
Exceptional
Liked: Location and room view
Matthew Mon, 28 July 2025
Perfect location, great views, friendly...
Liked: Great location right on the river. Perfect for commuting into New York without having to stay in the city.
George Sun, 27 July 2025
Very good
Kaan Sun, 27 July 2025
Exceptional
Nilesh Fri, 25 July 2025
Very good
Catalin Thu, 24 July 2025
Superb
Andrew Wed, 23 July 2025
Very good
Monica Mon, 21 July 2025
Worth it, despite the challenges...
Liked: The location and the room.
Disliked: I was placed in a twin bed room without view although my booking and payment was for a king size room with view. After I complained I was then placed in the room that fitted my booking. But the experience left a sour impression.
Demografx Sat, 12 July 2025
Great place
Liked: Nearly all things were fantastic
Disliked: It's not unusual in the city, but the parking was a few blocks away and if you left you would have to pay the daily rate each time, making you decide whether you're willing to pay indefinite amounts to go anywhere out of walking range or to use different transportation