Great experience from parking staff to check in and complete staff.

Liked: Eagle's Nest restaurant was a great experience, thanks to Rennee and Luis.
Disliked: Nothing.

This is across the street from the Indiana Convention Center, 1 block away from Lucas Oil Stadium and 4 or so blocks from BLF. I would stay here again.

Liked: Location; comfy beds.
Disliked: Trash can wasn't emptied.

Disliked: I brought 2 of my best friends and my daughter for the night because we went to the Komen walk the next day. When we walked in the room was freezing and was cold the entire night. There was no coffee, and the comforters were VERY thin. We had to call room service several times, they were very prompt but the price was not good;( Also, the room was very small, not to mention the outrageous parking charge of $24.00. I just wasn't expecting this I guess for a high end hotel. I was very disappointed.

The room was very nice and the hotel itself was one of the best I've ever been in. Everyone was friendly and one man even called a cab for me and my friend. Next time I'm in town I will be staying at the Hyatt.

Liked: The people at the front desk were very professional and polite.
Disliked: No microwave.

We had a great time...

Liked: The elevators and lobby. The view from the room. The convenience Of being right downtown.
Disliked: No jacuzzi in pool room

Exceptional

Nice stay enjoyed the restaurants,...

Liked: Expected more of a plush room, decor, microwave
Disliked: no microwave, no wall art, chairs and desk table dated. Table not clean

Exceptional

Very relaxing !! Convenient access...

Liked: Downtown Hotel was accessible to all stores and businesses. I visited for the Solar Eclipse. There were several downtown parks within walking distance. It was a very good hotel with excellent amenities.
Disliked: It was a classic Hyatt with the large lobby layout and glass elevators. The revolving restaurant was atop of the hotel with several other eateries and bars located around the hotel floors.

Superb

Very good

Went there for a concert...

Disliked: My beef was with booking.com. I mistakenly booked the same room twice and end up being charged double. The hotel said it was too late to cancel. I think I should have been notified of my mistake. I have booked plane tickets and hotel stays before. I will never ever book anything this way again in life!!!

Nice

Liked: Very nice and clean
Disliked: Wasn’t able to park in the parking garage with a truck. The height is too low. Had to park around the corner and across the road.