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OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)
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| 0.3 miles from Indianapolis centre |
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Greg, South Bend, visiting Bankers Life Fieldhouse Tue, 8 October 2019
Great experience from parking staff to check in and complete staff.
Liked: Eagle's Nest restaurant was a great experience, thanks to Rennee and Luis.
Disliked: Nothing.
Sabine, Charleston, visiting Bankers Life Fieldhouse Tue, 8 October 2019
This is across the street from the Indiana Convention Center, 1 block away from Lucas Oil Stadium and 4 or so blocks from BLF. I would stay here again.
Liked: Location; comfy beds.
Disliked: Trash can wasn't emptied.
Janet, Anderson Mon, 20 April 2015
Disliked: I brought 2 of my best friends and my daughter for the night because we went to the Komen walk the next day. When we walked in the room was freezing and was cold the entire night. There was no coffee, and the comforters were VERY thin. We had to call room service several times, they were very prompt but the price was not good;( Also, the room was very small, not to mention the outrageous parking charge of $24.00. I just wasn't expecting this I guess for a high end hotel. I was very disappointed.
Brittany, Marion, visiting Murat Theatre Tue, 23 April 2013
The room was very nice and the hotel itself was one of the best I've ever been in. Everyone was friendly and one man even called a cab for me and my friend. Next time I'm in town I will be staying at the Hyatt.
Liked: The people at the front desk were very professional and polite.
Disliked: No microwave.
Jeffrey Fri, 21 February 2020
Exceptional
Salman Fri, 21 February 2020
The stay should of been...
Liked: I like the Staff and the location
Disliked: The internet was extremely slow
Their was a Fire Drill
The last floor, they were still remolding (Little Loud)
There is no parking
Rose Wed, 19 February 2020
Exceptional
Liked: Hotel decor was nice, hotel front desk exceptionally nice, room clean,
Devonee Wed, 19 February 2020
Superb
Nichole Sun, 16 February 2020
Very good
Disliked: The room was very warm. Took most of the night to cool down
Jason Sun, 16 February 2020
But my stay was ok
Disliked: My room was freezing and we had to evacuate due to some fire
Anonymous Sun, 16 February 2020
Best Birthday/Valentines weekend
Liked: The absolute BEST hospitality I have had ever!! I enjoyed everything this trip was more for my partner than myself and she enjoyed everything. Checking in was such a breeze and they allowed me enough time to come and decorate the room before I needed to go pick up my partner. They even brought up a slice of cake for her birthday, which she loved. Everyone was so helpful before, during, and concluding my stay. Having dinner at the Eagles Nest was the best with the freezing temp outside not having to leave the hotel was GREAT!!! I certainly will stay here again and recommend this place to anyone who may need a suggestion. My partner and I agreed this time spent was amazing. I want to thank ALL that helped but Michael, Angelo, the Valet, and anyone else that helped make this an amazing experience for my partner and I.
Disliked: None
Ashley Sun, 16 February 2020
Disappointing
Anonymous Sat, 15 February 2020
Superb
Heather Thu, 13 February 2020
Good but not sure it...
Liked: The condition of the room was definitely not worth the price! The walls had rips and the curtains were ripped! The toilet wasn?t clean when we walked in.
Disliked: The condition of the room was lacking in care. The fact that it is already so expensive then you have to pay for every little bitty thing including $1.00 for a local phone call is a bit ridiculous. The gift store wasn?t actually a gift store and lacked a lot of merchandise!
