Hyatt Regency Greenwich Guest Reviews
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2.0 miles from Old Greenwich centre |
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Valerie Sat, 20 April 2024
Very poor
Liked: Under construction. No breakfast. No free parking.
Cidalia Fri, 19 April 2024
Disappointed. If you need to...
Liked: The room was clean. Area close to the train in Greenwich to NYC is great. Restaurant choices outside of hotel in the area always appreciated.
Disliked: We have been here before we loved it so much we rebooked when I had work in the area. Arrived this year to find the hotel in complete construction NOT just the lobby area. Which is how it is worded online. The entire atrium was gutted. Construction zone and boards up with dirt, dust and saws construction sounds everywhere. Make shift lobby desk at back door. We had no idea the hotel was under this much renovation. Online suggesting the lobby area under refurbishment but the entire center of the hotel atrium (which is the biggest part of this hotel) under major construction impacting the whole hotel. No easy access to facilities that might be seconds away, having to walk around even outside around exterior of hotel to access spaces seconds away from the inside. Hallways had food and trash. Rude and unruly guests, drunk/high running through the hallway outside our room at midnight. Still no restaurant. We came back for that atrium and peace. We booked and paid for an atrium view and got moved to a street view. Honestly with the hotel in such a mess no atriums rooms SHOULD be an option at all. Unfair to allow guests to choose an atrium room online knowing full well the condition and disruption to your stay. No discount or price change after the room changes. We will probably not be back, and will have to find a different area hotel. Also $20 per day to park.
Maria Thu, 18 April 2024
Pleasant
Liked: The staff was great.
Disliked: The property needs some sprucing up and updating. The staff were great. They also told us that the property is being renovated including the restaurant and the rooms.
Carmen Wed, 17 April 2024
ok
Liked: The room was clean
Disliked: Room Service never came.Construction was not shared and no dining.Long WalksPaid Parking ????
Cristobal Sat, 13 April 2024
Exceptional
Robert Tue, 9 April 2024
Do not stay there
Liked: Location and staff
Disliked: The bar and restaurant courtyard was gutted under construction,All meals delivered in brown paper bags with plastic plates and utensils,Breafast was terrible
Wilfred Wed, 3 April 2024
Very good
Liked: great
Disliked: it was under construction
Rich Sat, 30 March 2024
It was like staying in...
Liked: Location
Disliked: Under renovation. No forewarning.
Farah Sun, 24 March 2024
Passable
Ted Wed, 20 March 2024
Dusty