Hyatt Regency Boston

Professionalism of staff; wonderful room; ambiance of the hotel was lovely; highly recommend!

Disliked: No low points.

Perfect location for the Boston Opera House.

Liked: Good service; nice beds; good A/C; good bath products; excellent valet service; sharp lobby area.
Disliked: Noisy halls; I could hear people above me.

My husband and I stayed at the Hyatt and found it to be an exceptional value. The price was great and we walked one block to a fabulous restaurant and then another block to the Wilbur for a show. Room was clean and bed comfortable!!!

Liked: Great value

Very good

Great place for a short...

Liked: Close to the train station, very comfortable beds and great localization for short trips to Boston!
Disliked: n/a

Exceptional

Liked: Husband’s bday, left dessert in room and offered him a beer! On the house! Refreshing when reservations are read in advance and staff cares! Really makes a difference! Thank you!
Disliked: Paying for parking were already paying to stay at hotel

Very good

Exceptional

I wouldn't go back a...

Liked: location and parking! The hotel itself is quite clean.
Disliked: worn out items in the bathroom, the bathroom itself is dirty, something was glued to it and marks remained, we washed in slippers. The furniture is chipped, very unpleasant. Only in America did I see such a low level in the Hyatt chain.

Superb

A nice hotel in a...

Liked: Great location in the city.
Disliked: Requested staff support after many hours of travelling to manage unacceptable noise in adjoining room during what the hotel calls ‘quiet time’. Was advised that security staff would visit the adjoining room. No support was provided and I had to mange the situation myself at 12.30am when the noise continued! I was advised the next morning that my request was not noted or acted upon.

Exceptional