Perfect location for the Boston Opera House.

Liked: Good service; nice beds; good A/C; good bath products; excellent valet service; sharp lobby area.
Disliked: Noisy halls; I could hear people above me.

My husband and I stayed at the Hyatt and found it to be an exceptional value. The price was great and we walked one block to a fabulous restaurant and then another block to the Wilbur for a show. Room was clean and bed comfortable!!!

Liked: Great value

Exceptional

Liked: Great, reasonably priced hotel in the heart of the theater district! Nice, large indoor pool and exercise room with locker rooms , sauna and big fluffy towels! We all slept like babies on the extremely comfortable mattresses. We will definitely stay here again!

Good

Liked: Location and comfort
Disliked: Had noisy neighbor for 2 nights kept me awake and not handled well I think. Otherwise all great. Hospitality could be improved at the lobby especially around holiday season.

Boston is beautiful

Liked: Did not eat in Hotel

Excellent location for a do...

Liked: Location was excellent and we could walk everywhere. Room was spacious and lovely.
Disliked: Room was not ready at check in time of 4 pm and breakfast was a bit pricey.

Good

Liked: Location is amazing and it is a great value!!
Disliked: Housekeeping is awful. Knock on door at 9:00 am including on the weekend and when asked to come back they never did. Had to call to have them come and it was the only time in a 4 day stay.

Superb

Liked: The location was perfect. Walking distance to everything we wanted.
Disliked: We didn't find the bed very comfortable. A bit too hard for our liking.

Exceptional

Exceptional

Nice Hotel

Liked: Very good, clean, confortable and convenient hotel in Boston.