Hyatt Regency Boston Guest Reviews
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Write a review
Nadia, Worcester, visiting Colonial Theatre Boston Sat, 22 January 2022
Professionalism of staff; wonderful room; ambiance of the hotel was lovely; highly recommend!
Disliked: No low points.
Elizabeth, Tewksbury, visiting Citizens Bank Opera House Sun, 15 September 2013
Perfect location for the Boston Opera House.
Liked: Good service; nice beds; good A/C; good bath products; excellent valet service; sharp lobby area.
Disliked: Noisy halls; I could hear people above me.
Lori C, Clinton Sun, 1 January 2012
My husband and I stayed at the Hyatt and found it to be an exceptional value. The price was great and we walked one block to a fabulous restaurant and then another block to the Wilbur for a show. Room was clean and bed comfortable!!!
Liked: Great value
Marissa Sat, 26 April 2025
Needs some TLC
Liked: Staff were polite and helpful
Disliked: I recently stayed at the Hyatt Regency and overall had a mixed experience. First, I was surprised by a destination fee that I didn’t see mentioned anywhere during my booking process. I don’t feel like this charge was clearly reflected, which was frustrating. As for the room itself, it was okay, but the pillows were very flat and uncomfortable, which made it hard to get a good night’s sleep. Additionally, the bathroom needs some updates — the floorboards at the doorway were broken, which didn’t leave the best impression.
Gal Sat, 26 April 2025
Superb
Brian Sat, 26 April 2025
Superb
Philip Sat, 26 April 2025
disappointing
Liked: location is perfect for the Boston Opera House. Stayed here before. Staff is excedingly friendly.
Disliked: VERY VERY UNHAPPY about the 30 dollar destination fee. Are you kidding me? You had me 2 coupons for a clam chowder as token to offset this. It is very unprofessional. I will look on my bookings.com to see if that was there. 442 dollars tax and tip is to much money to spend on ONE NIGHT at a hotel PERIOD. I go down to get a coffee at 6am and its not open till 6:30am really ? In todays world people are up and out at 5am on a friday morning. The layout to the place has alway been weird. you have to take 2 elevators to get to your room . 60 dollars to park my car when i am staying there. Ridiculous.
Helen Fri, 25 April 2025
Superb
Liked: Great location easily walkable to everywhere and handy to train stops. Staff all friendly and helpful.
Romina Tue, 22 April 2025
Superb
Christopher Tue, 22 April 2025
Very good
Joe Mon, 21 April 2025
Very good
Daniel Mon, 21 April 2025
Very good
Christopher Mon, 21 April 2025
Superb