Perfect location for the Boston Opera House.

Liked: Good service; nice beds; good A/C; good bath products; excellent valet service; sharp lobby area.
Disliked: Noisy halls; I could hear people above me.

My husband and I stayed at the Hyatt and found it to be an exceptional value. The price was great and we walked one block to a fabulous restaurant and then another block to the Wilbur for a show. Room was clean and bed comfortable!!!

Liked: Great value

Exceptional

Great place for a conference

Good

Liked: The lady at check in was very nice. The view was amazing and the bed was very comfortable
Disliked: There was a lot of elavators and the pool didn?t match the description in the picture online. It was a good experience but for the price it could have been better

Although it was a lot...

Liked: Location was easy to find and the parking garage was simple to get in and out of, and at only $40 for 24 hours it was what we needed! Pool was fun for our kids and large enough when others were in as well but there is quite a walk from the elevator to the fitness/pool area so with little kids it was slightly frustrating, plus lots of stairs.
Disliked: We had 2 kids and a baby in a pack & play and the room was SMALL. Beds were so uncomfortable, at $500 per night I would have expected much nicer accomodations. The hotel itself is very nice and clean and modern, just small rooms and uncomfortable beds for our taste.

Exceptional

Liked: Nice and clean. The staff
Disliked: Room cleaners Not very friendly

Exceptional

Liked: I loved the location, cleanliness and amenities. The room was beautiful, clean and smelled great! My daughter had a great time and the pool and sauna were a great bonus.

Exceptional

Exceptional

Exceptional

Liked: Location and cleanliness
Disliked: Pool with fitness room. No jacuzzi