Good

Definitely would stay again

Liked: V comfy bed. Nice soap and toiletries.
Disliked: Staff generally helpful. Staff at the bar very curt though I realise my asking food late at night might have been a big ask, I just spent hours travelling in the storm!!

Very good

Liked: It was my daughters Birthday and the restaurant staff provided a lovely decorated table for us to have out meal at. With Happy Birthday decorations covering the whole table. Thank you to the restaurant staff. The club room staff member was very helpful, approachable and professional.
Disliked: We reported that our safe was faulty on our arrival to our room. We were promised it would be replaced that evening, it wasn't. We reported the fault again the following morning before breakfast. We then reported it before we went into dinner. Which meant we had to carry our valuables around all day. It was at this point during our meal that we were informed that the safe had been replaced.

The door to the room...

Liked: Size of the room and facility
Disliked: Noise Been waken up at 6:30 when not requested

Exceptional

Good

Exceptional

Exceptional

Liked: Loved the hotel the decor was loveley...however upon arrival I mentioned how nice it was and the front of house shrugged and said ?ITS OK YEAH? I was taken back. But a loveley place but I do think the rooms And bed let it down it?s more where near as nice as what?s outside of the rooms.

Exceptional

Liked: It was my girlfriends birthday and, the hotel staff left us a nice gift.