Muy buena ubicación para conciertos y pasar un rato agradable. Excelente servicio. (Very good location for concerts and having a pleasant time. Excellent service.)

Liked: Muy limpio. (Very clean.)
Disliked: Todo bien. (All good.)

Within a 10-15 minute walk to our concert venue. We were told by our Uber driver that our hotel was new. Our hotel room was neat, clean and quiet. Everything was well organized. We used valet parking. So excellent. We had both dinner in the restaurant and breakfast the next day. Thank you for a very nice stay at your hotel.

Liked: Close proximity to our concert event.
Disliked: Nothing was bad.

The hotel, staff and location were good; bed was horrible.

Liked: People working there and checking us in were nice and helpful.
Disliked: The bed was absolutely horrible. I am a 48 year old woman and I had my 19 year old daughter, and our backs and bodies were killing us in the middle of the night. My daughter moved and slept on the little couch, while I continued to sleep in the bed. I could hardly stand up straight or move, after getting up. It was basically a whole night of sleep wasted.

Well rested and well fed...

Liked: The room was incredibly clean, well designed and comfortable. The beds were fluffy and the large window added to the experience. Coffee was intense enough and the shower was so nice we took it several times just for pleasure. The breakfast was fantastic, fresh pressed juices, and many food options. The staff accommodated us in the morning allowing to pull over on the valet line for free while loading, and allowing us a late check out. (We didn’t park at the hotel. The gymWas great boasting variety of Peleton machines.
Disliked: I wish there was a pool because I thought there was one during booking. For such a large and somewhat luxurious hotel in a burning hot town like PhoenixI was also surprised by the parking fees and chose to park somewhere else which forced me to walk 7 months pregnant in heat with a heavy load. Finally the price through hotel was cheaper than on Booking.com and the staff couldn’t explain to me why.

It was a great experience...

Liked: The staff was kind and helpful. Felt comfortable being there.
Disliked: N/A

Superb

Exceptional

Liked: What a perfect spot for Downtown Venues. I booked this hotel for my daughter to attend a concert at Arizona Financial Theater, and it was a perfect easy walking distance. What really stood out, though, from this Hotel was the extreme Hospitality received from all the staff! They treated my daughter and her girlfriend so well. Early check-in offered and late check out. Valet extremely courteous and took pride and care with my vehicle. The hotel has everything you need and was extremely clean as well. I absolutely would book this hotel again! Thank you to the kind staff for going above and beyond on making this the perfect stay!
Disliked: Absolutely Nothing

Exceptional

It’s okay. Staff kinda “don’t...

Liked: Just the modern furniture
Disliked: It was pretty dirty in the morning and the staff came off as stuck up and didn’t have welcome feeling to them.

Superb

Very good

Very good