Loved our room and the hotel staff were very friendly. Food was very good!

Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.

When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.

Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.

Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.

I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.

Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.

Marginal at best.

Liked: Breakfast was good.
Disliked: I called numereous times for the shuttle to be transport between the CHI center and the hotel and the shuttle never came to get me. I had to Uber twice from the venue back to my hotel after I waited 30 minutes and made several calls for a ride.

Good, would have been great...

Liked: Breakfast was great
Disliked: Wished there was a hot tub.

Find a different place to...

Liked: The location
Disliked: The hotel was not clean at all. Thermostat in room did not work, requested blankets 3 times and finally went to front desk only to find him visiting with an overly drunk person.

Very good

Disliked: Bed was very uncomfortable

Superb

Great location!

Liked: The hotel is located in the heart of the Omaha Old Market and is within walking distance to restaurants, bars, shops and more. The room was spacious and the bed was very comfortable. The attached parking garage made it easy to find a parking place for our vehicle.
Disliked: The staff was okay. They did not seem overly attentive but were not rude or anything. It appeared as well that they had just taken care of a large group so we took that into consideration as we got checked in.

Good

Exceptional

Exceptional