Hyatt Place Omaha/Downtown-Old Market Guest Reviews
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|0.6 miles from Omaha centre|
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Rikki, Alma, visiting Sokol Auditorium Sun, 14 April 2019
Loved our room and the hotel staff were very friendly. Food was very good!
Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.
Terry, Sioux Falls, visiting CHI Health Center Omaha Mon, 25 February 2019
When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.
Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.
Travis, Ogden Tue, 3 May 2016
Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.
Ken, Yankton SD Tue, 7 October 2014
I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.
Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.
Kathy Fri, 31 July 2020
Liked: Friendly staff.
Chris Thu, 30 July 2020
Great location but the amenities...
Liked: The room & the view was about the only thing I liked, but even then the room had a couple stains on the couch before we even settled in.
Disliked: That they had no breakfast, a couple cereals boxes & some flimsy granola bars are not breakfast. Website says pool & gym are part of the amenities but yet the pool & gym were closed.
Bee Wed, 29 July 2020
Liked: Location is great
Disliked: No pressing irons etc
Julie Wed, 29 July 2020
Anonymous Mon, 27 July 2020
Tiffany Mon, 27 July 2020
Overpriced room, comments ignored by...
Liked: The location of the hotel to the Old Market.
Disliked: Very upset that the pool was not open, nor was the fitness center, or the hotel restaurant/bar was not told this prior to our arrival (Due to COVID) however other pools are open in the area. Very disappointed in the grab-n-go breakfast-- super limited choices no granola bars on Sunday! The hotel host ignored my concerns 2x's about room phone not working 727. Also ignored my concern that the refrigerator did not cool. VERY disappointed..this hotel has taken a turn for the worst-- this was my 4th time staying at this location in the past year-- I will be finding another place for basketball next weekend.
Sara Sun, 26 July 2020
Clint Sun, 26 July 2020
Alyssa Sun, 26 July 2020
Willy Sun, 26 July 2020
Liked: The location and parking were great!
Disliked: There was a huge leak in both rooms :( one room had a leak in the restroom the other had one in the window