Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.

I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.

Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.

Won't stay here again

Liked: The view was wonderful. The area around the hotel was great!
Disliked: We had to ask to have our room freshened 2 out of the 4 days and 1 of those it was never done because they stated the housekeeping staff had gone home. Also the last day the coffe cup had dried red lipstick on it. The housekeeper left in the room as clean.upon check out the staff member didn't get her name but was extremely rude. I was a nurse for 37 years and my husband worked in public service for 32 if we treated our customers that way we would have been reprimanded. Made us feel belittled.

Good

Good value, good location, hope...

Liked: Owen and Matt at front desk were super helpful on Friday, PM checkin. Sunday, 6 AM breakfast crew did not make it in to serve breakfast , but the night manager did his best to serve us . I really appreciated his effort and the snow was really heavy .
Disliked: All was just fine so no real negative comments.

Exceptional

Good

Liked: Friendly helpful staff
Disliked: No microwave in room, no bathroom heat,breafast was not very good, coffee was weak,kids running in hallways at 6:30 am screaming and waking me up.

Superb

Exceptional

Liked: Location
Disliked: Breakfast not appealing at all