Hyatt Place Omaha/Downtown-Old Market Guest Reviews
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|0.6 miles from Omaha centre|
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Rikki, Alma, visiting Sokol Auditorium Sun, 14 April 2019
Loved our room and the hotel staff were very friendly. Food was very good!
Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.
Terry, Sioux Falls, visiting CHI Health Center Omaha Mon, 25 February 2019
When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.
Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.
Travis, Ogden Tue, 3 May 2016
Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.
Ken, Yankton SD Tue, 7 October 2014
I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.
Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.
Sonja Fri, 16 April 2021
Liked: The staff was superb and helpful. I will be back
Disliked: Location. Easy on sites Locked parking. Awesome rooms
Eric Mon, 12 April 2021
Great location and value
Disliked: Only one elevator was working so it took extra time to get room.
Rochae Mon, 12 April 2021
Mary Sun, 11 April 2021
Liked: room and location
Disliked: the fact I could not get my Hyatt points because I booked at outside company.
Michael Sat, 10 April 2021
Liked: Room Decoration and Location
Kent Sat, 10 April 2021
Disliked: Breakfast was weak
Raymond Fri, 9 April 2021
Cara Fri, 9 April 2021
Stay was perfcect for what...
Disliked: HAd to ask several times for our room to be serviced. May want to consider booking arrangements, we were traveling with no children and were put on a floor by the elevator with multiple familes having 2 or more children that were up and running in the hallways by 6am.
Marissa Thu, 8 April 2021
Amanda Thu, 8 April 2021
Liked: Our rooms thermostat kept going off and on and was very hard to sleep with the clicking noise. Also maybe inform guests during check in they need their keys to leave the parking garage.