When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.

Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.

Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.

I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.

Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.

It was convenient and the...

Liked: Breakfast was nothing special. They ran out of fruit
Disliked: The towels were gray and very rough

Very good

Liked: Breakfast could have been good. Supposed to serve until 9:00 but out of many things by 8:30
Disliked: Wasn't told there was food available at other than breakfast, so had to leave hotel for meals.

Mickey was the best on...

Sleepless in Omaha and I...

Liked: Location
Disliked: Handicap Room, adjoining room with extremely loud neighbors

Best place to stay

Liked: Bed was comfy
Disliked: Nothing

Exceptional

Liked: The bed was awesome. Great sleep.
Disliked: Breakfast was not that good. Melon was old along with watermelon. Yogurt would have been nice, fresh fruit, or nutritional health bar.

Glad we stayed there but...

Liked: The location is great. We even saved on parking using meters until 9pm and then it was free and close! The elevators required a room key to access the upper floors which was added security. The bed was very comfortable. All in all it was affordable and mostly acceptable.
Disliked: The room was dated. It was clean for the age of the hotel but the hallways didn?t look like they had been vacuumed the whole time we were there. It was pretty noisy as someone had children running and yelling in the hallway at 2am on at least two of the nights. Also lots of truck and street noise though we were on the 9th floor. The hotel even suggests that one ask the staff for ear plugs if the noise bothers them...odd. No room service.

This place was a RIP...

Liked: the breakfast
Disliked: The fact that they dont tell you until you get there that they charge $15 a night for their parking. Then they open the garage to the public to park there for a concert causing there to be no parking for people staying there . absolutely unacceptable