Loved our room and the hotel staff were very friendly. Food was very good!

Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.

When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.

Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.

Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.

I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.

Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.

Very nice visit to Omaha...

Good

Will definitely stay there again

Liked: The staff was awesome and the room was really clean and very comfortable. Will recommend. Love the location, lot's to do in the downtown area
Disliked: Can't think of anything I didn't like

Passable

Liked: Good location for the Old Market district.
Disliked: Facilities were not very clean. Found leftover food in our fridge, dirty hallways and parking area was filled with birds and their droppings. Recommend a low floor since there are only two elevators and you will wait a long time. Couldn?t take stairs to our floor since the card reader was missing for the door. Parking access was also broken and anyone could get in the ramp but they were still charging. Attempted to charge us for breakfast when our booking includes it.

Superb

Good

Liked: Location was great for all we wanted to do: Durham Museum, Henry Doorly Zoo, and experience things in the Old Market. I also liked how you couldn?t do anything on the elevator without a room key. Definitely made us feel safer.
Disliked: The hallways seemed dingy. Our carpet felt damp when we first got there. I wonder if if wasn?t the humidity though. There was quite a bit of dust on the fire alarm and another fixture.

Exceptional

Exceptional

Great value. I felt like...

Liked: The location near multiple shops and restaurants. Parking was ver convenient!
Disliked: We had a minor air conditioning problem. But we were able to easily switch rooms and our parking fee wasw waived for the inconvenience. That effort was very much appreciated.