Hyatt Place Omaha/Downtown-Old Market Guest Reviews
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0.6 miles from Omaha centre |
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Rikki, Alma, visiting The Admiral Omaha Sun, 14 April 2019
Loved our room and the hotel staff were very friendly. Food was very good!
Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.
Terry, Sioux Falls, visiting CHI Health Center Omaha Mon, 25 February 2019
When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.
Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.
Travis, Ogden Tue, 3 May 2016
Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.
Ken, Yankton SD Tue, 7 October 2014
I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.
Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.
Brooke Wed, 13 March 2024
Great location for a mini...
Liked: Location and 2 beds and spa bed
Disliked: Bed sheets looked dirty
Gosser Fri, 8 March 2024
Very good
Ginger Thu, 7 March 2024
Very good
Donna Tue, 5 March 2024
Very good
Drake Tue, 5 March 2024
Very good
Disliked: Had to wait an hour and half to get checked in due to computer issues, or something with house keeping. But other guests checked in while they had me wait
Hannah Mon, 4 March 2024
Cold pool
Liked: The staff was great, breakfast was really good. The location downtown is wonderful.
Disliked: The pool was literally ICE cold. We told our girls all week how we were gonna do fun stuff downtown stay at a hotel and swim. The swimming was what they were most excited about and they only lasted 20 min before my 5 year olds lips were blue from the pool.
Becky Tue, 27 February 2024
Superb
Sela Thu, 22 February 2024
Pleasant
Abigail Fri, 16 February 2024
Exceptional
Preston Fri, 16 February 2024
Comfortable but otherwise nothing too...
Liked: Breakfast was not well organized and only average things you can find at any motel. Nothing special about it. The room was clean but not what I would expect for a $320 night.
Disliked: First of all I was given the opportunity to make a special request when I signed up on line. A short time later I received an email stating that there would be no problem and they would grant my request. When I checked in I did not get the room I requested nor did the person on the desk even know of the request. She just shrugged it off. Our room was on the complete opposite side I had requested. Didn't like the heavy glass sliding door over the bathroom. My wife pinched her finger in it a couple times. The windows had not been washed in months. When the sun was on the glass you could hardly see out.