HYATT PLACE NEW YORK CITY / TIMES SQUARE Guest Reviews
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Giselia Thu, 14 August 2025
Exceptional
Noral Thu, 14 August 2025
Disappointing
Ivana Wed, 13 August 2025
Convenient, clean and pleasant.
Liked: It’s up to date, clean and conveniently located from the subway stations.
Disliked: Nothing about the property. One thing that could improve on is the communications between staff and understand the job and duties of each position. We had called the front desk about scheduling shuttle from the hotel to LGA the day before our flight. Was told by the front desk staff that calls could not be transferred to the concierge and that concierge staff leaves at 5pm. We had to rushed back to the hotel and came to find out that concierge only leaves at 7pm and calls could be transferred to the concierge when we called the second time. All of these could be avoided if information were given correctly in the first place.
Lina Wed, 13 August 2025
Nice location and delicious breakfast...
Liked: The location and the breakfast
Disliked: The rooms are really small not enough for three adults and the sofabed it was not good they need to replaced
Ojan Wed, 13 August 2025
Very poor
Liked: None
Disliked: Room, lobby, street,location, breakfast
Edson Wed, 13 August 2025
Very good
Aleš Wed, 13 August 2025
Good
Liked: Location top. Breakfast good.
Disliked: Sofa for sleeping. Too soft.
Luis Wed, 13 August 2025
Poor
Liked: Location
Disliked: Ac not working in room moved us to much smaller room
Dawn Wed, 13 August 2025
I’d stay here again.
Liked: Staff were very friendly. Breakfast was delicious.
Disliked: Very small rooms, slow wi fi and very busy during breakfast time.
Yaser Wed, 13 August 2025
Pleasant
Liked: Location
Disliked: Bad smell in the lobby and elevator