HYATT PLACE NEW YORK CITY / TIMES SQUARE Guest Reviews
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Beverly Sun, 27 April 2025
Minus elevators every morning. I’d...
Liked: Full breakfast. Walking distance to time square and all the theatres
Disliked: Trying to go down elevator during breakfast hours. Was easier just to take stairs. Ended up walking down with luggage because every elevator was full
Asala Sun, 27 April 2025
Exceptional
Michela Sun, 27 April 2025
Very nice and clean, great...
Liked: Location, staff, cleanliness
Disliked: Small rooms, Chocolate choices missing in the breakfast, very busy lifts
Jacobo Sun, 27 April 2025
Exceptional
Darren Sat, 26 April 2025
Good location with lots and...
Liked: Good location, close to subway and Time Square
Disliked: Service, overcrowded at breakfast and lifts, limited variety at breakfast, poor room service particularly cleaning accommodation room and bathroom, front office reception not very helpful.
Laura Sat, 26 April 2025
Very good
Liked: Great locaton, breakfast included
Disliked: Breakfast very crowdy, could finish an hour later to allow people to spread more.
Beverly Sat, 26 April 2025
Wonderful, will stay on my...
Liked: Breakfast included in your stay.Location Staff - I believe his name was Ramzen he greeted us with a warm smile and pleasant personality
Disliked: No complaints
Katherine Fri, 25 April 2025
Fabulous location, not a great...
Liked: The staff were very helpful and hotel was in an amazing location!
Disliked: We hated breakfast, there was nowhere to sit, and the plates and cups were paper. We were located on the 23rd floor, and we always had to wait at least 10 minutes for a lift. Also our city view was of the building opposite!
Victoria Fri, 25 April 2025
Convenience
Liked: Location
Disliked: Small room
Melany Fri, 25 April 2025
Disappointing
Liked: Breakfast decent although no proper cutlery and plates. Madly crowded at all time event at 7:00 am.
Disliked: Very loud reception, with loud music. Takes forever to get an elevator as it’s very crowded. Common areas and carpets are not very clean. Rooms near the elevator are a nightmare as you hear the “bling” of the elevator at any time day and night. Hardly any storage for clothing. Not in the nicest area of midtown, much better to stay at the Hyatt in Grand Central. The Hyatt Place might be cheaper but the whole experience feels also “cheap”.