Hyatt Place New York / Chelsea Guest Reviews
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Sabine Mon, 28 July 2025
Rooms did not match our...
Liked: The city view, exceptional
Disliked: We booked a room with 2 beds but there were only rooms with one bed and one sofa bed left when we arrived. The sofa bed was too short for a teenager. The staff could not give us the rimes we had booked.The rooms were not cleaned before 6pm and at that time we wanted to rest in the room, therefore the rooms have not been cleaned. Another day there were no towels in the room.
Valerio Mon, 28 July 2025
Passable
Liked: The hotel doesn't meet the standards of a 4-star hotel.
Disliked: In the morning, I waited more than 20 minutes for the elevator, every day.The breakfast room was always very crowded and often there wasn't enough room to sit. The cutlery was plastic... unacceptable for a 4-star hotel.
Jeff Mon, 28 July 2025
Good
Emily Mon, 28 July 2025
Disappointing
Liked: Location and nice staff
Disliked: I had to wait over 20 mins for an Elevator each morning and squeeze into an Overly full one, or walk down 20 flights of stairs. The facility does not accommodate the amount of people. Breakfast was chaos and a joke.
Auro Sun, 27 July 2025
Good
Annemarie Sun, 27 July 2025
Hotel exceeded expectation room great...
Liked: Breakfast ok not great location good and staff excellent
Disliked: Noise of air conditioner
Dolev Sun, 27 July 2025
Good
Ebony Sun, 27 July 2025
Great way to have an...
Liked: I love that they provided the view we requested. They were also able to provide a late check out!! AMAZING
Disliked: Breakfast was cold…. EvenWhen it first came out
Roger Sun, 27 July 2025
Superb
Chuxuan Sun, 27 July 2025
Pleasant