I would give a 5 star review - very roomy and clean. Staff was very pleasant as well. Breakfast was awesome - there were lots of options for people on dietary restrictions.

Liked: The bed was very comfortable.
Disliked: The breakfast hours if I had to pick a negative.

Exceptional

Superb

Liked: Great location, nice hotel.

Superb

Liked: Very clean and well maintained.
Disliked: I still don't have my points applied for this stay. Gave my number when I checked in and have now asked twice for the stay to be added to my points.

Disappointing

Liked: It was clean and had a great location
Disliked: I booked a king room. When I got there they said booking.com didn’t show accurate information and they were out of king rooms so I had to get a queen. In addition to that, I realized after check out I have been charged twice for the room. They staff was nice in helping me but now I have to wait 7-10 business days for the refund to take place

Poor

Liked: How nice the rooms were as well as the lobby.
Disliked: I had to pay a 30 dollar fee and was told it would get refunded at the end of my stay and never got it refunded.

Superb

Very good

Liked: Fire pit, breakfast, price, location to Ford Center

Very good

Bad