my fav hotel I go...

Liked: everything

Very good

Hospital ucm

Liked: It was close to them univercity. Of chicago hospital.A nurse told me it was only a mile away.i have been driving back home for 4 days.u
Disliked: I didn't put in for the discount for hospital visitor.I live 1 1/2 hours away , and may daughter was getting released the next day . after being transfered to ucm from aurora

so disappointing the experience that...

Liked: The mattress is too soft, not as expected for a Hyatt Hotel! The wifi is worse than unsatisfactory! For two days I couldn't get connection. When asked, the front desk simply said we would talk to the engineers. Unthinkable nowadays for any hotel and certainly not for a Hyatt!
Disliked: location

Not the best but bot...

Liked: bed was comfortable.
Disliked: king bed was too short. Son is 6"1' and his legs hung off. He had an injury to his ankle and foot and should have kept level rather than lowered . Were unble to change rooms to two queens (so he could lay diagonal) because of covid guidelines..no housekeeping to reclean room if they moved us at 4 pm.In room.coffee maker had coffee but nothing else. no sugar no stirs no creamer. No ice machines on floor. Was told I could go dowm to desk and get it...would think someone would bring it to our room but i guess those days are in the past.

Unpleasant, the hotel staff does...

Liked: The location in a pleasant environment and the size of the rooms.
Disliked: The hotel maintains a very poor cleaning regime under the cover of the covid, which is absurd at this point in time. Worse than that, three times they promised (different employees) to perform daily cleanings, which they did not do. Lying about basic services and not fulfilling commitments seems to me a total lack of respect for the clients. Even more so considering that the prices are not exactly cheap.

Very good

Liked: it is clean!
Disliked: it isn?t cozy

Worst hyatt ever

Liked: Coffee was good. Desk staff helpful
Disliked: Overpriced dorm room. Not for older adults. No cleaning. No trash pickup and bag replacement. Trash left in hall.

it was wonderful. wouldn?t mind...

Liked: everything
Disliked: nothing