Exceptional

Liked: Parking was convenient, there was a cost but hey it's Chicago. The hotel was very clean.

Pleasant

Liked: The staff was really friendly and quick to fix any issues
Disliked: The unfortunate situation I had and how it was handled.

Excellent by far

Liked: Clean, staff & security were alert. Great sleep, comfortable, officers close by every darn where outside & lobby. key card access. HyDe park Area has Great shopping and food in walking distance.
Disliked: Ladies didn't appear jovial or approachable, the men did all speaking and greetings. maybe stressed, covid. ijs

Exceptional

Liked: Everything
Disliked: I liked everything

Exceptional

Very good

Disliked: I made a reservation for King bed for my girlfriends birthday using booking.com. When I arrived, I was told the property had sold out of King sized beds and I was given a double queen. It was very disappointing to not get what I had requested. This hotel and booking.com need to get their communications-act together. Besides that, my stay was fine.

Liked: The hotel aesthetic.
Disliked: I stayed in this hotel from Wednesday until Sunday. After I a few nights of my stay, at the front desk I requested towels and toilet tissue. I never received either.

Exceptional

Liked: Location
Disliked: Limited parking. Some of the staff is not as friendly as others. Overall it was a decent experience.