Hyatt Place Charlotte/University Guest Reviews
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Bridget H, Snow Camp, visiting PNC Music Pavilion Tue, 27 May 2025
The room was nice, clean, and comfy. Bathroom was nice. But there was no microwave in there for us to use. We had to go all the way to the bottom floor and use the public microwave that was hidden in a different room. The staff never really talked to us when we came in (except for when we were checking in). They didn’t seem helpful or very kind, especially the night staff. You have to pay $8 per person for breakfast when it’s literally just waffles in a bag, boxes of cereal, and a couple other better options.
Liked: How close it was to the PNC Pavilion.
Disliked: No microwave in the room to use. Couldn’t find ice machine. Had to pay $8 for the most basic and not the best breakfast options. Staff didn’t seem to care about us.
Nicholas Tue, 29 July 2025
Exceptional
Ashely Tue, 29 July 2025
Charlotte Hyatt
Liked: Comfortable bedsNice breakfastFriendly staff
Disliked: Nothing really
Harmon Mon, 28 July 2025
Very good
Cody Fri, 25 July 2025
Superb
Liked: Very nice room and facilities.
Sharnetta Thu, 24 July 2025
Loved it, see you guys...
Liked: Everything! Customers service was great! Got an upgrade to accommodate not having the room I reserved! Looks like I will be staying here more often! And the breakfast was amazing!
Disliked: Nothing
Respect Thu, 24 July 2025
Superb
Miz Thu, 24 July 2025
Mz P
Liked: I love the staff, Rufus and Debra, and Jensen. So professional and attentive. Some very nice people. I would stay again.
Disliked: The bathroom toilets were super small and short in size. The facility needs taller toilets.
Abhay Wed, 23 July 2025
Exceptional
Alicia Wed, 23 July 2025
Exceptional
Angela Tue, 22 July 2025
Exceptional