Hyatt Place Charlotte Airport/Lake Pointe Guest Reviews
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Kim, Greensboro, NC
Overall a great place to stay. Close to downtown Charlotte and easy to find.
Liked: Clean room and very comfortable.
Disliked: Hot breakfast was warm, not hot. Disappointing.
Anonymous Tue, 12 August 2025
Exceptional
Liked: Great service + breakfast + shuttle and even better location for airport stays.
Josh Tue, 29 July 2025
Exceptional
Josh Tue, 29 July 2025
Superb
Liked: Clean and friendly staff
Franciscolo Tue, 29 July 2025
Very comfortable, be aware of...
Liked: The rooms were spacious and comfortable, towels were fluffy and breakfast buffet was nice. Loved the board games set out on the table in the lobby, very inviting.
Disliked: There are two Hyatt Place Charlotte Airport hotels and they are near each other, which is confusing. We went to the other, Billy Graham, by mistake but luckily their shuttle driver agreed to take us over to the Lake Pointe location after we figured it out.
Candace Thu, 24 July 2025
The employees and the property...
Liked: The rooms were very clean.
Disliked: There was nothing that I disliked about the property.
Murray Fri, 18 July 2025
Exceptional
Heow Fri, 18 July 2025
Pleasant Place. Will return.
Liked: The simple Gym. The bright lobby. Comfortable room with guest/visitor lounge.
Disliked: All is good. thank you.
Brenda Thu, 17 July 2025
Great Birthday Stay!!
Liked: We were there to celebrate my Birthday. My two adult children, my granddaughter and I. The room was spacious and clean. The breakfast was great(except for not having grits). The staff was kind and helpful.
Disliked: N/A
Rivera Wed, 16 July 2025
Exceptional
Rhonda Mon, 14 July 2025
Stay was short but it...
Liked: Very clean facility. Excellent breakfast.
Disliked: Wrong size towels offered. No full size. No laundry facility. Shuttle could operate until last registered guest. A van showed up and hesitated to take my family because their shift was completed and they were only there to collect a specific person that never showed up.