Hyatt Place Charlotte Airport/Lake Pointe Guest Reviews
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Kim, Greensboro, NC
Overall a great place to stay. Close to downtown Charlotte and easy to find.
Liked: Clean room and very comfortable.
Disliked: Hot breakfast was warm, not hot. Disappointing.
Karen Sun, 29 June 2025
Poor
Liked: The staff was very nice and the room was clean and comfortable.
Disliked: We asked for an upper quiet floor. We were given a 2nd floor room next to the elevator which made an annoying noise all night long. We had an early flight the next day and basically got no sleep.
Tracy Tue, 17 June 2025
Exceptional
Liked: Very friendly service and the rooms were very nice and clean. Then didn't hesitate to get the extra items needed and the staff always greeted everyone with the same passion. I love it and would recommend to anyone looking for a nice comfortable out the way stay. 4 thumbs up.
Disliked: Everything was perfect for what I needed it for.
Tara Sat, 14 June 2025
Exceptional
Naideea Mon, 2 June 2025
Exceptional
Doretha Fri, 23 May 2025
The cleanliness of the room...
Liked: The breakfast was terrible. I was expecting better options. A waffle maker would’ve been nice. Seasonal fruit would have been nice.
Disliked: The breakfast options.
Delaine Thu, 22 May 2025
Exceptional
Liked: The people
Disliked: Weather
Bassel Sat, 17 May 2025
Very good
Liked: In general, it was a good hotel.
Pamela Wed, 14 May 2025
Poor
Disliked: they charged me 6 days of parking went to Dominion Republic came back on 5/12 they had already charged me for parking bit charged me 2 times one will drop off..I'll never Stay again
Mazarene Tue, 13 May 2025
Passable
Liked: area
Disliked: I had to pay to park at a place I was already staying
Mary Mon, 5 May 2025
Very pleasant.
Liked: Staff very friendly, clean and good location.
Disliked: Breakfast can be a little better, not much variety.