Hyatt House Santa Clara Guest Reviews
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Erika Mon, 11 August 2025
Exceptional
Racine Mon, 11 August 2025
Very good
Maria Mon, 11 August 2025
Exceptional
Wen Mon, 4 August 2025
Below my expectation for a...
Liked: not much but if I have to name a few then it'd be 1, size of the room, and 2, omelet stand at the complementary breakfast
Disliked: we stayed in SoCal Hyatt Place Pasadena for 4 nights right before staying at Hyatt House Santa Clara. Hyatt House Santa Clara was noticeably lacking in a few areas; 1, for the 2 night stay no cleaning or towel change was offered. When I asked the front deck I was told that the cleaning crew had left so no cleaning could be done and I had to get towels from the front desk myself since there was only one staff available (which is fine but not ideal), 2, room is spacious but old and needs updates. There's a strong air refreshener smell in the room which is not pleasant.
Shulamit Sat, 26 July 2025
Nice comfortable stay
Liked: Very friendly staff and nice hotel. We found the room and bed very comfortable.
Disliked: It’s nice that it has a pool but it wasn’t a very attractive place to sit. The breakfast had a decent range but could have been tastier and fresher.
Jennifer Mon, 21 July 2025
Superb
Liked: Loved the location and the staff was super friendly.
Disliked: I did not like that they charged my card twice. So my account has $560 pending from my account. We were only there 1 night. And it's still pending.
Qiao Mon, 21 July 2025
Bad
Chunyan Wed, 9 July 2025
Very good
Liked: The breakfast is good
Disliked: The bathroom water is too small
Li Tue, 8 July 2025
overall is pretty Ok. What...
Liked: Breakfast is quite basic, but they do provide organic tea bags and reasonably decent coffee.
Disliked: The family room includes a sofa bed; however, we found bits and pieces of snacks hidden in the folded bedsheet cover—presumably left behind by previous guests.The room has a kitchenette, but oddly, there was no electric kettle. That said, they promptly provided one upon request.
Anthony's Mon, 7 July 2025
Always enjoyable 3rd stay to...
Liked: Always courteous and accommodating. Great location close to food and shopping. Very clean, delicious breakfast.
Disliked: That we had to go home